Assistant Director, Undergraduate Admissions

Company Description

Augsburg University has maintained a strong academic reputation defined by excellence in the liberal arts and professional studies since 1869. A safe and welcoming campus in the heart of Minneapolis, Augsburg offers undergraduate and graduate degrees to nearly 3,200 diverse students.

Augsburg's mission is to educate students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.

Augsburg invites individuals who share our mission and commitment to intentional diversity, equity, inclusion and belonging to join our community. In particular, Augsburg invites BIPOC, LGBTQIA+, individuals with disabilities, women, veterans and those from underrepresented or marginalized backgrounds are encouraged to apply.

Job Description

Summary of Position

Manage full-cycle recruitment process from inquiry to matriculation for prospective undergraduate students within an assigned territory to achieve or exceed the pre-determined quantitative goals for the undergraduate profile in the context of a diverse student body.

Primary Responsibilities

• Identify, recruit, and enroll prospective students from a designated market; manage a recruitment territory of diverse populations; develop recruitment strategies; plan and arrange all phases of necessary travel within territory; and conduct office-based communications flow by mail and phone with students and college contacts to achieve or exceed the pre-determined quantitative goals.

• Establish and maintain an informational, active communication system with prospective students and college counselors/staff by means of community college visits, college fairs, telephone recruiting, and on-campus personal visits to promote Augsburg College.

• Review, interpret, and evaluate students' academic credentials and make well-informed admission/denial decisions; may award designated scholarships.

• Participate in 3-5 year strategic planning, including inquiry pools, recruitment initiatives, marketing, outreach, travel and budgeting.

• Coordinate with Admissions leadership to maximize the Slate CRM program in the recruitment process, acquire accurate data, define and develop excellent business practices, and assist in the development of helpful reporting.

• Coordinate with campus partners to target specific prospects throughout the year, providing academic departments and other key departments with consistent updates to ensure professionalism, accuracy, and superior customer service to all potential students and community college partners.

• Provide superior customer service to students for the Admission staff for quality improvement of the student experience in the Admissions department as a whole. Provide unofficial transcript evaluations and individualized transfer planning services to all prospective students.

• Develop, coordinate and present college workshops for community groups to raise the awareness of Augsburg and serve our neighbors in developing their understanding of college.

Additional Responsibilities

• Participate in cross department discussions pertaining to problem-solving, college policy, best practice, business requirements, and data analytics discussions.

• Partner with external organizations to raise the level of public awareness of Augsburg for transfer students including: military, professional, corporate, and non-profit organizations, TCAEA, and academic partners.

• Analyze needs, and develop and implement strategic planning to create an inquiry pool to meet or exceed targeted recruitment goals.

• Other duties as assigned or apparent by supervisor(s).

Work Environment and Physical Demands

• Typical work environment is an office. Sedentary work for long periods of time.

• Regular computer and phone use.

• Occasional intense work environment as it relates to reactions from students and/or parents.

• Long or irregular work hours; including evening and weekend hours.

• Travel approximately 4-5 weeks in the fall and 1-2 weeks in the spring.

Qualifications

Minimum Qualifications

• Bachelor's degree.

• Two (2) or more years of Admissions experience, including proficiency with recruitment software systems, Slate required.

• Ability to travel during peak recruitment seasons, including overnight travel.

• Must have reliable transportation to participate in local/regional recruitment events, activities and presentations.

Preferred Qualifications

• Master's degree.

• Four (4) or more years of Admissions experience.

Knowledge, Skills, Abilities

• Ability to work effectively in a diverse work environment.

• Ability to be attentive to details, be accurate, be precise.

• Ability to work in a team environment; work independently with little supervision.

• Ability to reason/analyze.

• Ability to maintain confidentiality; ability to show initiative.

• Able to handle frequent interruptions.

• Ability to demonstrate patience, understanding.

• Ability to organize workflow and manage one or more projects.

Additional Information

Benefits at Augsburg

Augsburg University offers a competitive and comprehensive total rewards program including:

• Medical, dental and vision coverage

• A generous 403(b) matching program with an employer contributions of up to 8% upon eligibility

• Up to 100% tuition remission for employees, spouses and dependents, and participation in the Tuition Exchange program with colleges and universities throughout the US

• Generous paid time-off, including 14 paid holidays, 12 sick days, 2 community service days, and vacation of up to 22 days per year immediately upon hire

• Employer-paid STD, LTD and life insurance

• Employee Assistance Program (EAP) for all employees

Equal Opportunity and Affirmative Action Statement

Augsburg is an equal opportunity employer and does not discriminate on the basis of gender, sexual orientation, marital status, gender identity, race, age, disability, religion, national origin, color, or any other protected class.

Augsburg University is committed to providing equal employment opportunity to all applicants and employees regardless of their race, color, creed, religion, gender, age, national origin, familial status, disability, veteran status, sexual orientation, gender identity, gender expression, marital status or public assistance status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation to complete our application process, please contact our Human Resources Department at phone number: 612-330-1058 or email: hr@augsburg.edu.