Assistant Director, Student Center & Events

Dept Number/Name: 4-5218-000 / Student Success

College Division: Sarasota-Manatee Campus, Student Center

Salary Plan: Administrative

Job Code/Title: 7270 / Assistant Director, Student Center & Events

Hiring Salary/Salary Range: $50,000 - $58,000

Position Number: 00057327

ORGANIZATIONAL SUMMARY: Student Success at the University of South Florida (USF) is a preeminent organization that inspires learning and transforms the lives of students for lifelong success.

We provide learning opportunities and environments for students to discover, integrate, and apply new knowledge that increases their capacity for personal growth, responsible citizenship, and ethical leadership. The Student Center is an approximately 30,000 square foot facility, which serves as the living room of student life at the USF Sarasota-Manatee campus. The Student Center is a shared facility with a 200-bed residence hall.

The $44 million dollar student center and residence hall houses three ballrooms, an e-gaming room, convenience store, and lounge/study spaces. The following organizations are also housed in the Center: Student Government and its agencies, the Office of Student Engagement, New Student Connections, Orientation, USF World, and the Dean of Students Office. The Center also supports retail operations, such as the USF Bookstore and USF Dining.

POSITION SUMMARY: The Assistant Director, Student Center & Events provides oversight and guidance for day-to-day operations of the Student Center and residence hall information desk and provide event management and support.

This position will oversee the operations of the info desk, manage staff schedules to ensure effective coverage, and provide leadership and guidance for operational procedures, building and visitor safety, and customer service. This role will coordinate Student Center signature programs and support student organization usage of the building.

SPECIAL REQUIREMENTS: Eventing and weekend hours may be required.

RESPONSIBILITIES:

Leadership & Staff Management

Provide oversight and direction to direct reports and employees in the operating unit in accordance with the organization's policies and procedures, supervise Administrative Specialists and OPS student staff, coordinate staff schedules to ensure appropriate coverage based on building usage and event scheduling, serve as part of team planning and executing student employee training to prepare employees for responsibilities such as emergency and safety protocol, operational logistics, and customer service expectations.

Operations Management

Establish and implement short-term and long-term goals, objectives, and operating procedures, develop and revise procedures pertaining to the provision of services, conduct ongoing evaluation of the effectiveness of services provided and customer satisfaction and recommend changes, monitor facility to ensure full functionality, report issues or repairs as needed, oversee student organization storage within the Student Center, assist in managing inventory in coordination with vendors, suppliers, student organizations, and department event sponsors, support technology and equipment in the Student Center, work collaboratively with other campus departments including Facilities & Planning Management, Technology Services , and Housing & Residential Education.

Event Programming & Management

Support operations and logistics for event and meeting services throughout the building in both reservable spaces and unplanned activity spaces, helping to support in planning and executing campus events, coordinate and implement event logistics, scheduling, and venue arrangements, which includes working with campus partners, vendors, catering, registration, speakers, food, technology, etc., ensure efficient operations and a high level of customer service, lead the coordination of Student Center signature programs, including program development, collaboration with other departments, and marketing and outreach efforts.

Performs other duties as assigned.

POSITION QUALIFICATIONS:

MINIMUM: This position requires a Bachelor's degree from a regionally accredited institution with a minimum of four years related exempt experience, including two years of supervisory experience; or equivalent combination of education and experience.

PREFERRED: Master's degree in Student Affairs Administration, Public Administration, Leadership, Business, or related field.

Higher education experience. Strong leadership abilities, excellent customer service skills, ability to multi-task, understanding of financial operations and budget management.

USF Sarasota

Information for Applicants

This position is subject to a Level 1 criminal background check.

Job Opening Number: 37209

Posting Date: 06/12/2024

Posting End Date: 06/30/2024

How To Apply

Click on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover letter and resume.

Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above.

YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.

Click here for additional tutorial information.

To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email HR-ADA-Request@usf.edu.

Equal Employment Opportunity

USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.

The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.

USF's Equal Opportunity Affirmative Action Statement.

Federal Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA).

Work Location

Campus map and location overview: USF - Sarasota Campus

About USF

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S.

News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.

Working at USF

With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees.

We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.

To learn more about working at USF please visit: Work Here.

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