The Office of Global Affairs at West Virginia University invites applications for the position of Assistant Director Student Advocate. In collaboration and under the direction of the Executive Director of the International Student and Scholars Services (ISSS), this position coordinates the international students support from the point of admission, through their studies, and post-graduation. This includes advising students on immigration requirements, personal, social, academic, and adjustment issues and how these may intersect with other aspects of their lives.
In order to be successful in this position, the ideal candidate will:
Coordinates immigration advising needs and student caseloads of the Student Unit team.
Identifies and monitors the constantly changing peak schedules and needs of the Student Unit Team functions and advises the Executive Director of ISSS on the best ways to maximize team' workflow, efficiency and capacity.
Offers guidance to WVU academic departments and key contacts on regulatory requirements, institutional policies, and ISSS/Student Unit protocols.
Coordinates and participates in the issuance of I-20/DS-2019 documents for initial and post-initial requests.
Coordinates and participates in student advising on Curricular Practical Training (CPT), Optional Practical Training (OPT), Academic Training (AT), program extensions and STEM extensions, among other functions.
Each term oversees the OPT application process to ensure the students' applications are complete and handled/recommended to USCIS in a timely fashion.
Manages immigration training of the Student Unit Immigration Advisors regarding student immigration issues.
Coordinates the issuance of Student Unit verification letters for the purposes of obtaining social security number and Driver License. Creates and implements communication methods to inform and remind F-1 and J-1 students of immigration status maintenance requirements throughout the year and after graduation.
As a subject matter expert, delivers expert immigration content knowledge, ensures F-1 and J-1 visa status maintenance and compliance requirements, and provides travel guidance to students via individual and group advising.
Manage advising and referral for international students, staff and their families concerning personal, social, academic, and adjustment issues.
Creates and implements on campus resources specific to the international student experience, including career exploration, financial aid, health insurance and/or employment opportunities, and provides necessary guidance.
Designs and implements semester advising schedule, providing structure for daily advising availability to deliver both federal immigration and institutional information to students.
Supports students in navigating international student insurance, tax, and social security issues.
Provides an effective voice for international students who face significant obstacles with their program, so they receive the resources they need to succeed educationally.
Provides confidential advocacy in relation to the WVU academic and procedural rules and practices. This includes assistance, advice and/or advocacy for such matters as: special consideration requests, grade disputes, appeal processes and representation, grievance or complaint, student misconduct, complaints, enrollment issues, university rules and practices.
Ensures that the student is fairly represented by providing relevant information, referral and advice as well as acting as an advocate, liaison or support person.
Master's degree in a related field or an equivalent combination of education and experience. Bachelor's degree is required.
At least 3-years working in higher education with experience in student life or international student services
At least 1-year experience working with other cultures or living/working abroad
Supervisory experience is preferred.
Substantial and continually refreshed knowledge of immigration regulations are critical to help maintain institutional and international students' compliance with all relevant federal regulations
Administrative and budgetary management skills
Analytical and problem-solving skills
Excellent oral and written skills, and strong public speaking skills
Commitment to justice- and equity-based work, cross-cultural awareness, understanding of the international student experience, and comprehensive knowledge of the F-1 and J-1 federal immigration regulations.
West Virginia University