Assistant Director, Office Of International Services

University Of Southern California Los Angeles , CA 90009

Posted 3 months ago

The Assistant Director serves as a member of the leadership team in the Office of International Services, contributing to policy development and strategic planning for the department. The primary areas of focus for this position are technology coordination and data management.

The successful candidate will have significant international education experience working in a fast-paced office environment, and will possess strong communication, organizational, and supervisory skills. Preference will be given to applicants who can demonstrate prior experience leading projects related to implementation of technology aimed at improving efficiency and effectiveness of work tasks, managing complex data projects, and using new communication tools to reach large audiences. The strongest candidates will also have extensive experience assessing needs and developing programs, activities and resources to serve a diverse international population. Significant knowledge of immigration rules and practices related to international education (specifically pertaining to F-1 and J-1 students/scholars) is expected.

Job Accountabilities:

  • Responsible for overall data management strategy for department, including workflow assessment, records management, and internal/external reporting.

  • Oversees compliance related reporting functions of the department.

  • Coordinates development of new technology tools (webinars, multimedia resources, web and mobile applications) intended to better serve USC's international population.

  • Leads assessment and analysis of technology needs for the office, including hardware and software.

  • Manages major long-term projects, including implementation of new software tools with office-wide impact.

  • Supervises professional staff responsible for SEVIS data management and new student check-in process. Additional supervision of staff and other functional areas of the office may be assigned based on operational needs.

  • Maintains liaison relationship with key campus partners, including admission, registrar, and academic unit leadership to ensure OIS works effectively with university partners, as well as to coordinate collection of data required for managing F-1 recertification, I-17 update process, J-1 redesignation, and other required reporting processes.

  • Serves as an expert on F-1/J-1 immigration matters, representing the department with U.S. immigration agencies and university partners to resolve complex issues related to immigration regulations and institutional policy.

  • Conducts presentations, trainings, and workshops for various audiences on topics related to international education, immigration policies and procedures, and other issues based on assessment of the needs of diverse stakeholder groups.

  • Counsels international students and/or scholars on personal, financial, academic, social, and immigration matters.

  • Maintains currency with appropriate immigration rules and practices impacting the work of the department. Coordinates development of resources for departmental staff and university colleagues to share essential information with key partners.

  • Serve as a Designated School Official (F-1) and Alternate Responsible Officer (J-1).

  • Contributes to departmental assessment strategy in cooperation with other members of the OIS leadership team.

Preferred Qualifications


  • Doctorate degree in relevant field.


  • Advising and management experience within higher education setting, including supervision of professional staff

  • Experience working with an international student population

  • Cross-cultural communication skills and experience

  • Prior experience successfully leading projects focused on use of technology in a higher education context

  • Experience developing multimedia communication projects, including videos, webinars, and other training tools

Minimum Qualifications


  • Master's degree

  • Combined experience/education as substitute for minimum education


  • 3 years

Field of Expertise-

Advanced degree in international education, student personnel administration, education, counseling, or related field

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at Inquiries will be treated as confidential to the extent permitted by law.

Read USC's Clery Act Annual Security Report

Required Legal Notices

Certain positions are subject to background screening

If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:$9925/9925$33235.htmld

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Office Assistant

University Of California

Posted 1 week ago

VIEW JOBS 9/12/2019 12:00:00 AM 2019-12-11T00:00 Requisition Number: 31169 Job Title: _____ASSISTANT II Working Title: Office Assistant Salary: 20.88-29.64 Job Type: Limited Department Name: 0516-ACADEMIC SUPPORT-ATHLETICS Department Website URL: Job Summary Statement: Academic & Student Services Peer Learning provides undergraduate student-athletes with peer learning (tutoring) services towards achieving personal and academic success at UCLA. The Academic & Student Services Peer Learning program at UCLA is jointly administered through the Division of Undergraduate Education and the Department of Intercollegiate Athletics servicing more than 700 student athletes throughout the academic year and summer sessions. Under the supervision of the Assistant Director of Academic & Student Services Peer Learning and working closely with the Program Assistant, the Office Assistant (payroll title ___Assistant II), provides administrative support to the Academic & Student Services Peer Learning unit. When peer learning is in session, the work schedule will be Monday to Thursday, 1:30 pm to 10: 30 pm, and Friday, 8:00 am to 4:30 pm, for 40 hours of work per week. During break weeks, the work schedule will be Monday to Friday, 8:00 am to 4:30 pm. Major duties include serving as receptionist, primary contact person and monitor for the Academic & Student Services peer learning lab hours, 11:00am to 10:30 pm, Monday to Thursday; responding to departmental information requests from visitors, students and peer learning facilitators both in person and by phone, and referring individuals to the appropriate offices for assistance; assisting with peer learning lab (tutorial) assignments; PLF trainings; coordinating personnel and payroll activities; compiling and maintaining data for reports; processing room reservation requests and textbook requests; and other clerical tasks as assigned. This position is in the UCLA Division of Undergraduate Education, with close interaction with the Department of Intercollegiate Athletics (DIA), and requires the incumbent to have the ability to adhere to and comply with NCAA, PAC-12, and University rules and regulations. This is a full-time limited job now through the end of December 2019. Percentage of Time: 100 Shift Start: 1:30 pm Shift End: 10:30 pm Qualifications for Position 15 Records Qualifications Required/Preferred 1. Demonstrated office administration skills, abilities and experience. Required 2. Demonstrated skill in speaking with various social, cultural, economic and educational backgrounds effectively and professionally to explain departmental policies, procedures, and projects to department, campus, and staff. Required 3. Working knowledge and proficiency of computer programs including Microsoft Office (Word, Excel, PowerPoint), Outlook, and Internet. Required 4. Demonstrated writing skills to prepare concise, logical, grammatically correct correspondence. Required 5. Skill in prioritizing tasks and completing work in a timely manner when there are changes in workload, changes in priorities, deadlines and heavy workload. Required 6. Ability to speak one-to-one and to groups using appropriate vocabulary and grammar to obtain and convey information accurately. Required 7. Demonstrated skill in reading, understanding, interpreting and applying administrative guidelines. Required 8. Demonstrated interpersonal skills in effectively working with students and colleagues from diverse social, cultural, economic and educational backgrounds. Required 9. Demonstrated skill in working independently and creatively to follow through on assignments with minimal direction. Required 10. Ability to present information that covers all aspects of developed procedures as well as the ability to field questions in a positive and professional manner. Required 11. Demonstrated skill in interacting as a team member to work in a collaborative manner with all levels of personnel. Required 12. Working knowledge of campus and community resources for students. Preferred 13. Working knowledge of the University Personnel/Payroll policies, benefits and forms and ability to recall and apply major and commonly used provisions of specific rules. Can be trained 14. Demonstrated ability to use discretion, sound judgment and tact in dealing with confidential materials and information. Required 15. Must be able to maintain a regular schedule and on-time attendance. Must be able to to work evening hours, and overtime as needed. Required Additional Posting Information Bargaining Unit: CX-Clerical & Allied Services Application Deadline: 09-24-2019 External Posting Date: Quicklink To Posting: Special Instructions: Please submit a cover letter and resume when applying for the position. The targeted salary range is between the posted minimum up to $22.29/hr. Contact information: Number of Positions: Special Employment Designations/ Requirements Per UC Policy Conflict of Interest: N/A Critical: Continued employment contingent upon completion of satisfactory background investigation. Driving Record: N/A E-Verify Check: Certain positions funded by federal contracts/subcontracts requires UCLA to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check. More Information This position does not require E-Verify check. CANRA: Is this position designated as a mandatory reporter under CANRA? No Other Special Employment Requirements: Position is subject to performance standards and other requirements of the University wide Police Policies and Administrative Procedures. Return to Search Results University Of California Los Angeles CA

Assistant Director, Office Of International Services

University Of Southern California