Position Summary Benefits Supplemental Questions
Assistant Director of International Programs
International Education and Services
The International Education and Services (IES) Office at Southeast Missouri State University is housed in the new and beautiful International Village on the Southeast campus. IES contributes to comprehensive internationalization efforts across the campus through oversight of an Intensive English Program (IEP), study abroad, and international student recruitment, admissions and services for more than 600 international students. The assistant director for international admissions reports to the IES executive director and plays a critical role in internationalization efforts at Southeast through their oversight and management of the international admission process, which is where most of our international population have their first significant interactions with the university. We seek a dynamic, ethical, motivated professional with excellent customer-service skills, a passion for learning, and a desire to help international students achieve their academic goals to lead this important division.
Serve as the leader of the international admissions process in the office of International Education and Services (IES)
Serve as a contributing member of the IES Leadership Team
Select, train, and evaluate graduate assistant and student employees on the international admissions team
Process, evaluate, and review international applications and credentials for admissions, and make admission decisions for undergraduate and Intensive English Program (IEP) applicants
Oversee all aspects of the international admissions process, which includes monitoring and evaluating how application are submitted and processed, implementing changes to ensure greater efficiencies, and evaluating policies relating to international admissions
Work with the Office of Admissions and the Office of the Registrar to develop and regularly review policies, procedures and processes for international admissions and document evaluation.
Support and advise the IES Executive Director on matters pertaining to international student recruitment. This includes engaging in both armchair and on-the-road recruitment, creating web and print marketing, and assisting with the management of recruitment agency partnerships.
Instill a strong sense of customer service in all aspects of the international admissions process
Serve as an advocate for international students by working collaboratively with various campus constituencies, including, but not limited to: admissions, academic departments, advisors, IEP, Registrar, and other student services on campus
Maintain an environment that encourages teamwork among all IES employees and Southeast colleagues
Collaborate with other IES on various international-related events including new international student orientation, trainings, and cultural sharing events
Serve as a Designated School Official (DSO) in order to issue I-20s and perform other SEVIS related functions
U.S. citizen or permanent resident in order to serve as Designated School Official (DSO) for SEVIS purposes
Ability to lead and motivate a team in a high-paced and demanding higher education work environment
Minimum of two years of professional experience in higher education
Knowledge of basic elements of the international admissions process
Knowledge of other aspects of an international student's life cycle (e.g., student services, visa regulations, work authorization, OPT, activities, etc.)
Demonstrated customer service skills
Demonstrated excellent interpersonal and intercultural communication skills, both verbal and written, with experience interacting with non-native English speakers and public speaking
Demonstrated attention to detail
Strong organizational skills
Strong technical proficiency with a demonstrated ability to work across multiple software platforms simultaneously
Experience using data systems to generate reports
Availability to work occasional nights and weekends
Availability to travel both domestically and internationally for recruitment trips (10%)
Demonstrated commitment to a diverse work environment, including working with multicultural populations and an understanding of, and sensitivity to, issues affecting women and minorities
Required Information & Deadline: Application Deadline: To ensure full consideration, application materials must be received by June 7, 2019. The position is available immediately and will remain open until filled.
To Apply: Complete the online application by clicking on the APPLY button at the top of the page. You will need to submit the following in order for your application materials to be complete.
Letter of interest addressing all position qualifications
Names and contact information of three professional references may be asked for at a later date
Additional Information: Information regarding the Department of International Education and Services may be found at https://semo.edu/international/index.html.
State Of Missouri