Assistant Director Of Financial Aid

Job Details

Job Location: Wilson College - Chambersburg, PA

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: Undisclosed

Wilson College is currently seeking a full-time Assistant Director of Financial Aid. The Assistant Director will be responsible for providing timely information to students and families regarding all available aid programs, as well as managing the day-to-day operations of the Financial Aid Office. The role entails managing, awarding, and disbursing merit and need-based aid to both undergraduate and graduate students. The Assistant Director will also be expected to provide aid information and processing in a timely manner, with a demonstrated understanding of customer service to students, families, and the campus community. Ensures compliance with all laws, rules, and regulations, and provides leadership, support, and training to staff.

ESSENTIAL FUNCTIONS:

• Administers all federal, state, institutional and private aid programs in accordance with current laws, rules and regulations.

• Assists with packaging aid offers on a timely basis, both early estimates for new students and actual awards for continuing students.

• Prepares for and disburses aid to student accounts, and reviews credit balance refunds for accuracy.

• Works with student and families with reduced incomes and special circumstances that may impact aid eligibility.

• Maintains internal standards to ensure accuracy of ISIR data and resolve conflicting information, in conjunction with the Financial Aid Counselor.

• Identifies qualified students to receive endowed funds, revises aid offers accordingly, and monitors endowed spending at the instruction of the Director.

• Processes private education loans and completes documentation for external funding sources.

• Processes federal direct loan documents, originates loans, and resolves identified loan issues through Common Origination and Disbursement.

• Responsible for identifying and recalculating aid for students who withdraw from courses (Return of Title IV) and notifying students of changes to aid eligibility and/or post-withdrawal disbursements.

• Participate in staff and committee meetings, as assigned.

• Supervises the Financial Aid Counselor as well as student workers, which includes training for daily operational tasks and regular one-on-one mentoring.

• Fosters and models excellent customer service to students, families, and the campus community.

• Work with the Director to create leveraging strategies that attract and retain qualified students.

• Performs other duties as requested by the Director.

COMPETENCY:

• Excellent communication and interpersonal skills, with a strong ability to effectively and accurately convey information to students, faculty, and staff, providing outstanding customer service.

• Detailed knowledge of Microsoft Office software programs.

• Excellent organizational skills, detail-oriented, flexible, and experience overseeing multiple priorities

• Aptitude for exercising judgement and maintaining confidentiality

• A demonstrated ability to work collaboratively as part of a team as well as independently with little supervision using initiative and sound judgment.

SUPERVISORY RESPONSIBILTES:

• Provide supervision of Financial Aid Counselor and student workers.

POSITION TYPE AND EXPECTED HOURS OF WORK:

• On-campus based position with limited hybrid flexibility. Variable hours dependent on needs of department

TRAVEL:

• Some local travel during the fall and spring months.

EDUCATION & EXPERIENCE:

• Bachelor's degree and 3-5 years of financial aid experience.

• Experience using an automated financial aid system desired. Experience with Ellucian Colleague and/or Banner preferred.

An equivalent combination of education and experience will be considered.

Working at Wilson: Wilson College provides all eligible, full-time employees with a wide range of benefits including health, dental, and vision coverage; college-paid basic life and long-term disability insurance; and employee-funded Health Savings Account (HSA) and Flexible Spending Account (FSA) options for health and dependent care. Also available to eligible employees is a Defined Contribution Retirement plan with TIAA. Educational benefits for employees and their families include undergraduate, graduate, and certificate programs. Tuition Exchange scholarship opportunities are also available across a vast consortium of colleges.

Wilson College offers a flexible, supportive culture that believes in work-life balance, with remote work options available, and generous paid leave policies including paid parental leave, paid vacation, sick, personal leave, 13 paid holidays, paid jury duty, and paid bereavement leave including miscarriage and stillbirth.

Wilson College offers free on-campus fitness center membership, flexible and affordable dining hall meal plans, health and wellness services, and an employee assistance program.

Wilson College is a 501(c)(3) not-for-profit qualifying employer, employees of the College may qualify for Public Service Loan Forgiveness.