Assistant Director Of F&B

As a member of our hospitality team, the primary role of an Assistant Director of Food and Beverage is to assist the Director of Food and Beverage in the F&B operations of the hotel by assisting in the implementation of a comprehensive business plan aligned with the company's strategic direction and revenue management strategies. This role will support all F&B outlets including restaurants, bars and lounges, room service, banquets, and catering, where applicable by troubleshooting challenges, generating revenue, complying with standards, and managing inventory. This role plays a crucial part in fostering a positive and productive work environment, providing guidance and support to the F&B staff, and actively engaging with guests to seek opportunities for enhancement.

• Demonstrates exemplary leadership by fostering effective communication and goal alignment throughout the food and beverage operation, driving exceptional results.

• Proactively champions change, implementing brand initiatives, researching competition, and proposing innovative strategies to maintain a competitive edge.

• Strategically reviews business potential, encourages calculated risk-taking, and troubleshoots challenges to maximize revenue and deliver exceptional guest experiences.

• Upholds stringent compliance with brand standards, food, beverage, and product specifications, ensuring a consistently high level of quality.

• Collaborates closely with the Chef and managers to craft enticing promotions, creative menu items, and captivating presentations, elevating guest satisfaction.

• Prioritizes rigorous food handling, sanitation standards, and adherence to local, state, and federal regulations (OSHA, Health Department, Alcoholic Beverage) to ensure safety and compliance.

• Leads the successful execution of brand service initiatives, setting and maintaining high service standards to exceed guest expectations.

• Demonstrates active guest interaction, obtaining valuable feedback, and promptly resolving any concerns to ensure superior guest satisfaction.

• Utilizes guest feedback and data analysis to identify areas for improvement, implementing corrective actions to continuously enhance the guest experience.

• Empowers associates to provide exceptional guest service, establishing clear guidelines and delivering ongoing training for continuous improvement.

• Proactively coaches associates to elevate their service performance and ensures their continual development for personal and professional growth.

• Actively participates in pre- and post-convention meetings, gaining insights into guest needs and obtaining valuable feedback to enhance operations.

• Establishes and nurtures a comprehensive customer recognition program, maintaining an active guest database for personalized service delivery.

• Takes a proactive role in hiring food & beverage leadership, ensuring effective orientation and cross-training to foster success.

• Sets and communicates clear performance goals, conducts regular performance appraisals, and holds staff accountable for successful outcomes.

• Cultivates a culture of open communication and collaboration, building strong relationships with team members and encouraging their growth and well-being.

• Ensures fair and consistent administration of hotel policies and disciplinary procedures, fostering a positive work environment.

• Celebrates team successes and actively participates in community service events to build teamwork and strengthen community relationships.

• Develops and executes dynamic marketing plans, continuously monitors market trends, and implements strategies to increase market share.

• Vigilantly monitors sales performance against the budget, conducts thorough financial analysis, and identifies areas for cost optimization and revenue enhancement.

• Balances profit margins without compromising guest and associate satisfaction, maintaining a strong focus on financial efficiency.

• Takes a proactive approach to technology implementation, ensuring optimal utilization for procurement and overall operations.