Case Western Reserve University Cleveland , OH 44114
Posted 2 weeks ago
Job Description
POSITION OBJECTIVE
The Assistant Director of Facilities Data Management, Visualization and Analytics will provide leadership for establishment of a comprehensive suite of data analytics tools and resources for the facilities enterprise of Case Western Reserve University. This work will enable the Vice President for Campus Planning and Facilities Management and leadership across the campus including the President, Provost, Deans, facilities directors, and financial directors to assess facilities and space information systematically and efficiently. The assistant director will use extensive knowledge of Case Western Reserve University enterprise software systems to lead the development of automated processes for administrative functions of campus planning and facilities management to increase efficiency and accuracy. The assistant director will research and develop requirements for enhancements to existing database systems and data analytics software applications/visualizations, including improvements to data pipelines, data management, and data governance, to improve business efficiency and decision-making. The assistant director will also serve as the system administrator for the university-wide space management system (FM Systems), maintain space information, and provide ongoing support to campus users of the space management system through training, maintenance, and troubleshooting of the system.
ESSENTIAL FUNCTIONS
NONESSENTIAL FUNCTIONS
CONTACTS
Department: Regular contact with the Director of Planning and Design to review goals, achievements, and overall performance. Regular contact with Assistant Director of Planning and Design, the Space Management Coordinator/Cad Technician, Project Managers, Staff Architects, and other Facilities staff to discuss issues and opportunities collaboratively and to resolve any outstanding issues or challenges.
Occasional contact with the Vice President for Campus Planning and Facilities Management to provide updates or data visualization reports.
University: Regular contact with facilities managers within each school/college/department to discuss space documentation and systems.
External: Contact with consultants and vendors for Data systems, Visualization Software and Cad/BIM software.
Students: Little to no contact with students.
SUPERVISORY RESPONSIBILITIES
Directly supervise the university space management coordinator. Oversee temporary support staff as required to complete specific projects. Oversee consultants involved in space management system development.
QUALIFICATIONS
Experience: 5 years of experience with data systems.
Education: Bachelor's degree in computer science, mathematics, statistics, data analytics, business, economics, or related field required. Prefer Master's degree in computer science, mathematics, statistics, data analytics, business, economics, or related field.
REQUIRED SKILLS
Experience working with database applications, running queries, and working with word processing and spreadsheet applications.
Working knowledge of data visualization using software platforms, preferably experience with Tableau or similar platform.
General understanding of Auto-CAD/BIM systems with emphasis on building plans, space allocation, and furniture systems.
Basic knowledge of AWS services and cloud computing preferred.
Working knowledge of standard PC software packages, including word processing, spreadsheet, database, and flowcharting.
Basic project management methods, tools, and techniques.
Solid understanding of data mining techniques.
Excellent oral and written communication skills, with the ability to communicate effectively and engage with a diverse user base having varied levels of technical proficiencies. Ability to convey technical or complex information to others in non-technical terms. Ability to interact with colleagues, supervisors, and customers face-to-face. Poise and communication skills to make presentations to management.
High level of curiosity and attention to detail.
Strong desire to learn new things and self-initiative.
Ability to work efficiently and effectively in a remote work setting, if needed.
Ability to look at situations from multiple perspectives, break problems into component parts, and look for underlying causes and think through the consequences of different courses of action. Ability to identify various types of problems along with the creation of workable solutions. Requires the identification and analysis of problems, evaluation of alternatives, and provision of solutions.
Ability to develop networks and use them to strengthen internal and external support. Ability to identify opportunities and take action to build strategic relationships between UTech and other University areas, teams, departments, etc., to help achieve business goals. Ability to work effectively at all levels within an organization.
Ability to develop in-depth understanding of client needs to be more helpful. The ability to consider how different audiences are likely to respond and choose the best method of communicating the message to each audience.
Ability to recognize the importance of certain tasks and responsibilities and the ability to prioritize to ensure that deadlines are met.
Ability to respond to changing requests while meeting deadlines.
Ability to properly handle sensitive, confidential, or proprietary information, data, documents, etc.
Ability to consistently model high standards of honesty, integrity, trust, transparency, and respect for the individual. Must have the ability to use discretion and good judgment on sensitive and important matters.
Embraces diversity. Experience working with diverse populations and willingness to support a community commitment to diversity, equity, and inclusion.
Ability to meet consistent attendance.
Prefer experience in maintaining a facilities database. Experience in providing technical training.
Prefer working knowledge of basic relational database theory and data relationships.
Prefer business area knowledge outside of technology at the university such as marketing, advancement, human resources, registrar/enrollment, finance, etc.
WORKING CONDITIONS
Professional office setting and/or remote work setting. Participation in regular status and project meetings via in-person and video conference, team participation using online communications tools, and use of department project management tools. Travel between various locations on campus may be required. The position requires typing on a computer keyboard and using a computer mouse and a printer. This position is eligible for the staff hybrid work program.
Diversity Statement
In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.
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Reasonable Accommodations
Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
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Case Western Reserve University