Assistant Director Of Employer Relations For Business And Entrepreneurship

Position Title:

Assistant Director of Employer Relations for Business and Entrepreneurship

Position Type:

Regular

Hiring Range:

$61,100-$70,250 commensurate with experience

Pay Frequency:

Annual

A. POSITION PURPOSE

Reporting to the Director of Employer Relations and Partnerships in the Career Center, the Assistant Director of Employer Relations is responsible for advancing the Career Center's strategic plan by developing and managing programs, processes, and initiatives designed to foster purposeful connections, recruitment opportunities, and talent pipelines between students and employers. This position will specifically focus on managing industry and employer engagement within entrepreneurship (all disciplines), business, start-ups, economics, finance, marketing + advertising, public relations, real estate, human resources, retail, information technology, consulting, project management, and accounting. This position works collaboratively with their Career Development counterpart to cultivate relationships with students and faculty across campus, with a specific focus on students and faculty within the Leavey School of Business.

B. Essential Duties and Responsibilities

Major Program Implementation and Support (40%)

• Develop and deliver a portfolio of major Career Center initiatives designed to foster purposeful connections, recruitment opportunities, and talent pipelines between students and employers.

• Facilitate meaningful connections between students, alumni, employers, and professional industry associations and groups by creating an annual calendar of networking and recruitment opportunities such as career fairs, boutique recruiting forums, coffee chats, meet-ups, industry and company treks, and on-campus interviewing programs.

• Identify, implement, and manage technology programs and resources that facilitate enhanced or accelerated networking and connections opportunities between employers and students.

• In collaboration with the Director of Employer Relations, advise on and enforce Career Center policies regarding employer recruitment and engagement as well as applicable state and federal employment laws.

Relationship Development and Management (30%)

• Actively seek approaches to expand and meaningfully scale the Career Center's access to internships and full-time job opportunities at local, national and global employers and industries, including, but not limited to entrepreneurship (all disciplines), business, start-ups, economics, finance, marketing + advertising, public relations, real estate, human resources, retail, information technology, consulting, project management, and accounting.

• Fully engage the university network in support of employer relations by developing new and deepening existing collaborative relationships with administrators, faculty, and staff across campus.

• In collaboration with the Career Development team, develop and implement an annual strategic plan to facilitate introductions between students and employers.

• Conduct individual employer consultations to identify, understand, and address employer engagement and recruitment needs.

• Support the Employer Partner Program by providing a high level of customer service and ensuring all deliverables are met for current partners while also continuously building relationships with potential new partners.

• Make effective use of Handshake to manage employer relationships, job postings, and events; assist employers with Handshake-related issues as needed.

Marketing and Outreach (10%)

• Spearhead and implement marketing and social media strategies to brand the Career Center to increase awareness among both students and employers of employer relations resources, programs and opportunities.

• Solicit, collect and share student and employer testimonials and success stories.

• Develop, maintain, and share digital (and print) resources with students and employers.

Continuous Benchmarking, Assessment, and Reporting (10%)

• Work closely with both the Director of Employer Relations & Partnerships as well as campus and employer partners to assess program and service design, delivery and outcomes.

• Regularly conduct student and employer needs and gap analyses to inform strategic priorities.

• Ensure continuous service enhancements through local, regional, and national benchmarking with industry peers.

• Design systems and processes to track key performance indicators and to solicit qualitative feedback from key stakeholders to include the use of technology systems and tools to track data, develop and assess services and evaluate effectiveness of programs and services.

• Research emerging employer relations and recruitment best practices as well as workforce, industry and economic trends; integrate research into programs and services.

• Update position related skills by participating in appropriate professional development offerings throughout the year.

C. Additional Responsibilities (10%)

• During peak periods, provide individual, group and drop-in career advising for students and assist with Career Center programming.

• Present at a number of university functions representing the Career Center, including Family Weekend, Welcome Weekend, Parent Orientation, and other events as needed.

• Represent Santa Clara University's Career Center through active involvement and leadership in regional and national associations.

D. PROVIDES WORK DIRECTION

• May supervise student staff and graduate interns to support strategic departmental operational priorities.

E. GENERAL GUIDELINES

• Recommends initiatives and implements changes to improve quality and services.

• Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.

• Maintains contact with customers and solicits feedback for improved services.

• Maximizes productivity through use of appropriate tools; planned training and performance initiatives.

• Researches and develops resources that create timely and efficient workflow.

• Prepares progress reports; informs supervisor of project status; and deviation from goals.

• Ensures completeness, accuracy and timeliness of all operational functions.

• Prepares and submits reports as requested and required.

• Develops and implements guidelines to support the functions of the unit.

F. QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

Knowledge

• Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of service to others, community, and diversity as well as a commitment to and demonstrated skills, knowledge, and awareness to serve the unique needs of the diverse campus community at Santa Clara University.

• Demonstrated passion and experience in a combination of career development and employment, internships and experiential learning, university recruiting, relationship development, program planning and execution, group facilitation and engagement, and consulting with and advising stakeholders.

• Evidence of a working knowledge of industry and relevant career and internship opportunities in the marketplace.

• Knowledge of industry networks, trends in employment, economy, effective interventions, and technology.

Skills

• Enterprising, creative and innovative approach to engagement with employers.

• Exceptional communication skills to clearly and effectively communicate information to internal and external key stakeholders (employers, students, faculty, staff, parents)

• Proven track record of establishing and maintaining strong working relationships with a variety of internal and external stakeholders.

Abilities

• Ability to work independently and in a fast-paced environment.

• High level of professional discretion and integrity in handling confidential, sensitive information.

• High level of comfort with ambiguity, shifting demands and priorities.

• Ability to maintain composure and a positive attitude during periods of high volume and intensity.

• Ability to solve complex and time sensitive problems as well as handle and manage multiple customers.

• Ability to prioritize and be flexible.

• Ability to identify needs and trends and proactively design systems, programs, or interventions in alignment with those needs.

• Commitment to understand and support Santa Clara University's distinctive Jesuit tradition and educational vision and willingness to model institutional values of service to others, community, and diversity.

• Santa Clara University is committed to inclusive excellence, therefore it is vital that all candidates seeking employment be committed to and demonstrate skills, knowledge and awareness to serve the unique needs of our diverse campus population

• Strong strategic planning and execution skills

• Excellent problem solving skills and strong attention to detail.

• Experience and comfort with technology, recruiting software, database management, social media

• User knowledge of Microsoft Office Suite and Google Drive

Education

Bachelor's degree required.

Years of Experience

A minimum of three years of relevant work experience.

PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

• Considerable time is spent at a desk using a computer terminal.

• Will be required to travel to other buildings on the campus.

• Will be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.

• Will be required to occasionally travel to outside customers, vendors or suppliers.

G. WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment.

• Mostly indoor office environment.

• Offices with frequent interruptions.

H. ABOUT THE CAREER CENTER

The Career Center model embraces Santa Clara University's tradition of developing ethical leaders of compassion and social consciousness and fosters participation across the SCU community in order to support every student in their professional journey. We empower students to explore and develop awareness through reflection and practical experience so they are prepared to make thoughtful decisions about career in alignment with who they are throughout their lifetime. We achieve this by providing robust and meaningful resources and by engaging the Santa Clara ecosystem, Silicon Valley and beyond.

Our Vision: We empower students to continuously discern and pursue meaningful work to meet the complex needs of an ever-changing world.

Our Purpose: Expand our reach in meaningful and scalable ways to support and prepare all undergraduate students for career success after SCU.

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/

COVID-19 Statement

The health and safety of the University community is a top priority. The University strongly recommends that all employees are fully vaccinated for COVID-19 as the vaccination and boosters are safe, effective tools that significantly minimize the chances of serious illness and hospitalization. Please contact Human Resources if you have any questions.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at www.scu.edu/title-ix. Information about Section 504 and the ADA Coordinator can be found at https://www.scu.edu/oae/, (408) 554-4109, oae@scu.edu. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.