Assistant Director Of Dining Services

Celebrated as the #1 Top Workplace in the D.C. region for 2023 by The Washington Post, Goodwin Living is more than a team - it's a global family of individuals who represent more than 65 countries.

Why Our Team Members Vote Us #1

Goodwin Living ranks #1 thanks to team members who respond to an annual survey conducted by a neutral, third-party resource. Here are some reasons they honor us with this ranking:

Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.

Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.

Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.

About the Position

This position is primarily responsible for providing direction and leadership to all team members within the department to include: BOH, FOH, HCC, Catering, lounge and retail operation(s). Responsible for maintaining high standards in service, resident relations, costs controls, staffing, safety, sanitation, training and special functions. Also responsible for the recording, reporting and maintaining all operational and sales stats for the Jefferson Dining Room, Bistro, BC Lounge, Market Place, Fireside and catered events.

Job Duties

• Directly responsible for retail and revenue generating operations for all Dining Service venues within GHBC.

• Directs departmental activities (e.g. meal service, food production, catering activities, tray service and merchandising).

• Circulates in dining areas and on HCC/AL floors during meal periods to field resident/guest comments pertaining to service and food quality.

• Oversee the scheduling and job duties of team members in all areas within the department and oversees payroll.

• Responsible for interviewing, hiring, orienting, training, evaluating and counseling of all staff. Trains staff in customer service, proper portioning, cashier skills as well as safety and sanitation.

• Assists in the predicting, planning, monitoring, evaluation of cost programs, daily purchasing and maintenance of food preparation system, order book, recipe file, inventory, and storerooms, as assigned. Conducts team meetings. Participates in menu planning, writing and advertising.

• Uses proper methods for food handling/infection control when managing and producing items.

• Interacts frequently with customers and management team to determine satisfaction level and provide Service Recovery if necessary.

• Implements Corporate and Community programs (i.e. Out Takes, Balanced Choice, Quarterly Seasonal Menus, etc,) as directed by Director of Dining Services.

• Implements and maintains cash handling standards as outlined in the Goodwin Living Policies and Procedures Manual to eliminate theft of services or Company funds. Responsible for cash handling and record keeping in relationship to retail operations and or catering functions.

• Interacts daily with Sous Chef and/or Executive Chef to assist in effective production practices and strong financial focuses.

Job Requirements

• Minimum of five (5) years food service management; experience with retail or upscale dining experience, senior living food management, a plus.

• Must have solid understanding of cash handling, financial management, and tracking procedures

• ServSafe Food Protection certification

• Must have experience with training and development of front-line team members

• Experience working with multi-level management teams is a plus

• Proficiency in Microsoft Excel, Word, Power Point and Publisher is a must

• Must have experience developing dining programs and implementing procedures

• Ability to collect, analyze, and interpret data and share findings with appropriate management levels

• Exceptional written and verbal communication skills in English

Dining Services at Goodwin Living

Be surrounded by people who love what they do. Goodwin Living Dining Services team members work in a warm, welcoming environment. In Dining Services, you'll have the opportunity learn and grow, and you'll develop meaningful relationships with your coworkers and with the residents of our communities. Whether you seek to build a career in hospitality and dining services, or supporting your next move, by joining our Dining Services team, you'll be an important part of our mission of service.

A sampling of our many benefits!

We've got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here's a glimpse of what we offer to Full-Time team members:

• Paid Time Off

• Health Insurance

• DailyPay: Work and get paid the same day!

• Tuition Assistance for Career Development

• Financial assistance with U.S. Citizenship application or DACA Renewal

• Tutoring for ESL, Citizenship Test & GED

• Staff Emergency Grants

• Free Meals, Access to a Fitness Center, Pool, and More

About Goodwin Living

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has inspired our team members to vote us into the Washington Post Top Workplace rankings since 2019, and they made us #1 in 2023!

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.