Assistant Director Of Annual Giving

St. John's, established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University's outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John's University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission.  As a Catholic and Vincentian university, St. John's is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community.  We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.

Department:

Annual Giving

Specific Job Title:

Assistant Director

Reports to:

Director of Annual Giving

Campus:

Queens

Job Summary:

The Assistant Director reports to the Director of Annual Giving in managing day-to-day operation of the Annual Giving Office, ensuring that professionalism is maintained and tasks are appropriately prioritized.

Essential Functions:

• Coordinate fundraising efforts for the Student Philanthropy program with the primary goal of creating student awareness and engagement activities and a long-term goal of raising participation in annual giving from current students and soon-to-be alumni.

• Collaborate with representatives from Institutional Advancement and offices across campus.

• Develop and implement direct mail strategies to effectively engage with our target audience and achieve fundraising goals.

• Manage the entire direct mail process, including data segmentation, print production, and postage coordination.

• Ensure accuracy and quality control of all direct mail materials, including letters, brochures, donation forms, and envelopes.

• Track and analyze the performance of direct mail campaigns and make data-driven recommendations for improvement.

• Coordinate with outside vendors, such as printers and mail-houses, to ensure timely delivery and cost-effective execution of direct mail appeals.

• Execute all phone program operations, including outbound fundraising calling to alumni, parents, and friends and selected event-related calling.

• Demonstrate exceptional proficiency in use of the phone program technology as well as management and training of student callers and student supervisors.

• Establish and maintain a positive, enjoyable workplace that contributes to student engagement while utilizing technology to run the phone program effectively.

• Provide creative and innovative solutions to contact rate, fulfillment, and other challenges of implementing a phone program.

• Prepare reports on a weekly, monthly, and annual basis.

• Increase participation from alumni, friends, current students, and parents of current students.

• Demonstrate a strong knowledge of Microsoft Word, Excel, Access, and Outlook/e-mail programs.

Competencies:

• Bachelor's degree in marketing, communications, nonprofit management, or a related field.

• Must possess an understanding of annual fund strategies and experience with Phonathon program operations and management; knowledge of emerging trends; an analytical mind and team-oriented style; and excellent written and oral communication skills.

• Must have skills and understanding of computer software used in the Phonathon program.

• Must have experience working in a fast-paced office environment where writing and editing are central to the position.

• Applicable sales and marketing experience a plus.

• Be able to meet deadlines and handle multiple responsibilities.

• Must have skills in customer service and handle donor questions and concerns in a professional manner.

• Must work well as a member of a professional team.

Work Environment:

This position operates in a professional office environment; this position is required to use standard office equipment such as personal computers, printers, etc.

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand; move about; sit; to carry work and use controls; reach with hands and arms; climb stairs; communicate. Specific vision abilities required by the employee include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus, etc.

Position Type/Expected Hours of Work:

This position is full-time, requiring 34 hours a week of work 8:30 a.m. to 4:30 p.m., Monday through Thursday and 8:30 a.m. to 3 p.m, Friday.

Travel:

Occasional travel for conference(s) or professional education may be offered, but there is no expectation of consistent travel in this role.

Required Education and Experience:

Bachelor's Degree required.

Preferred Education and Experience:

Bachelor's Degree required.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

In compliance with NYC's Pay Transparency Act, the annual salary for this position is $64,400. St. John's University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

This position may be relocated to any of St. John's University's physical locations at any time.

St. John's offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John's performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events

Any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education.

St. John's University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.