Assistant Director Of Alumni Relations

Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike.

The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success. These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges. The Assistant Director of Alumni Relations serves as a key relationship builder and strategist in fostering meaningful, lifelong connections between Holyoke Community College and its alumni community.

This role combines planning, program development, and relationship management to strengthen the HCC alumni network and support institutional advancement goals and the College’s strategic priorities. This position reports to the Executive Director of Development. It supports annual fundraising initiatives through alumni participation efforts, strategic events and programs, and volunteer management and engagement.Strategic Alumni Engagement:Design and implement a comprehensive alumni engagement strategy that spans diverse demographics, career stages, and interests

Serve as primary liaison to the Alumni Council, providing strategic guidance and operational support

Develop and manage innovative volunteer programs that meaningfully connect alumni with current students, fellow graduates, and the college

Create and nurture affinity groups based on academic programs, professional industries, shared interests, and geographic locations

Build and maintain relationships with recent graduates through targeted programming and personalized outreach

Implement tracking systems to measure engagement levels and identify opportunities for deeper involvement

Partner with the Career Services team to facilitate alumni-student networking, mentorship programs, and career development initiatives

Support advancement goals by identifying and cultivating potential donors through engagement activities

Event Strategy and Management:Conceptualize, plan, and execute signature alumni events including reunions, celebrations, and networking forums

Develop comprehensive event timelines, budgets, and production schedules

Create compelling event marketing materials and manage invitation processes in collaboration with marketing and communications colleagues

Coordinate cross-departmental resources to ensure seamless event execution; including venue selection and vendor relationships

Design and implement post-event assessment to measure impact and gather feedback

Ensure compliance with institutional policies and risk management procedures

Communications & Digital Strategy:Develop and execute a multi-channel communications strategy to keep alumni informed and engaged

Create compelling content for alumni newsletter, website, and social media platforms in collaboration with assistant director of advancement communications

Collaborate with Marketing to develop alumni spotlights, success stories, and engagement campaigns; contribute content to the Connection magazine

Maintain and enhance alumni digital platforms, including online community and networking tools

Analyze communications metrics to optimize engagement strategies

Ensure brand consistency across all alumni communications

Manage alumni database and ensure data accuracy

Advancement Support & Institutional Collaboration:Support annual giving initiatives through strategic alumni outreach

Identify and cultivate potential donors through engagement activities

Partner with Development team on annual giving day and other fundraising campaigns

Collaborate with academic departments to leverage faculty-alumni relationships

Work with Career Services to create alumni-student networking opportunities

Participate in institutional planning and strategy sessions

Perform related duties as assigned.REQUIRED: Bachelor’s degree and a minimum of three years of related experience; Strong organizational skills and a demonstrated ability to plan and execute both in person and virtual events; Exceptional communication skills, both written and verbal, with ability to adapt writing to a variety of platforms and audiences; Effective time management skills; Ability to manage multiple projects with competing deadlines; Ability to work collaboratively with colleagues and campus partners in a team environment; A working style that espouses HCC’s values of kindness, collaboration, trust, inclusion, and innovation; Work with internal and external partners, volunteers, donors, faculty, staff, and students from diverse communities with a commitment to equity, diversity, and inclusion; Adept and comfortable using a variety of technology and tools, including but not limited to social media platforms, Google Suite, Microsoft Office, and more; Ability to work nights and weekends.

EQUIVALENCY STATEMENT: We welcome and encourage applicants who do not meet the required qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references.

PREFERRED QUALIFICATIONS: Experience working in higher education; Experience managing and supporting volunteers, and building relationships; Experience with constituent records management (CRM), for example, Blackbaud Raiser's Edge/NXT, Banner, Salesforce. Full-time, Non-Unit Professional position Salary Range: $68,783-$74,453/year (Grade 6) plus a comprehensive State benefits package

Hours: 37.5 hrs./weekFunding Source: State

• All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.

• Pre-Employment Background check, including Criminal History will be conducted for all positions.Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.