Assistant Director Of Advancement Services - Reporting And Analytics

Title: Assistant Director of Advancement Services - Reporting

Position Type: Staff Full-Time

Days Per Week: M-F

Hours Per Week: 40

VP Area: University Advancement

Department: University Advancement

Position Summary

Reporting to the Senior Director of Advancement Services, this position will ensure the reporting needs of University Advancement are being met in an accurate and efficient manner. This position will also be responsible for the completion of larger, division wide, reporting needs including, but not limited to, the annual VSE report, the annual University Advancement Planning Document, monthly data reporting, and any ad hoc reporting request from Advancement colleagues or campus partners. This role will be critical in the creation of analytics to help drive strategy for the Advancement Division.

Benefits of Working at Elon

As an Elon University employee, you'll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon's personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University's home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you'll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation's premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

28 annual days off, including holidays and vacation.

Immediate tuition remission for undergraduate courses

Tuition remission for approved graduate-level courses after 12 months of employment.

Retirement plan with an 8 percent contribution from the university.

Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon's principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one's identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Minimum Required Education and Experience

• Bachelor's degree required.

• 2+ years' experience in reporting and/or analytics work, preferably in a fundraising role

• 2+ years' experience in Raiser's Edge or other fundraising, financial or sales CRM

• Experience in reporting and analytics in a fundraising, sales, or financial office

• Advanced Excel knowledge.

Preferred Education and Experience

• MBA preferred but not required.

• Experience and knowledge of Business Analytics and Intelligence tools, such as Power BI, Tableau, Microsoft Access, Crystal Report tool, and native Raiser's Edge reporting tools desired

• Ability to translate highly technical concepts and ideas to all levels of users across campus.

• Experience in Blackbaud Raiser's Edge NXT CRM managing data and records in a fundraising, sales, or financial setting.

Job Duties

• Strategic Leadership:

• Work with fundraising staff, volunteers, campus partners, and leadership to prepare, review and disseminate reports that track fundraising progress, KPIs, and progress toward annual goals

• In collaboration with the Director of Advancement Services, contribute to the evaluation of vendors and analysis tools for continued growth and innovation in reporting/analytics

• Assist with and help lead technology efforts, reporting, and data tracking for Elon Day

• Operations:

• Generate, prepare, and disseminate reports in various formats, including regular and campaign activity, summary and giving reports, and ad hoc report requests as needed

• Prepare mailing, email, calling, and texting lists and queries for solicitations with appropriate data as needed

• Prepare standardized reports from Raiser's Edge NXT database and other platforms, including Crystal Reports

• Troubleshoot errors with reports, queries, exports and resolve any issues that arise

• Manage the current Power BI Advancement Reports and Dashboards for annual and campaign reporting

• Maintain documentation for frequent reports and data pulls to ensure future reporting needs include correct criteria for accurate reporting

• Communications and Engagement:

• Collaborate with campus partners and internal Advancement colleagues to investigate reporting and analytics needs to drive fundraising goals and initiatives

• Serve as a Raiser's Edge subject matter expert for the Advancement Division and the University, provide reporting and system training when needed

• Other:

• Support Elon University events and projects (Move In, Commencement Week, etc.) and University Advancement events and projects (Homecoming & Reunion Weekend, regional events, Family Weekend, mailing/shipping fulfillment, etc.)

• Other duties as assigned

Special Instructions to Applicants: You are welcome to submit your cover letter, a resume, and list of three references to apply for this position at the end of the application process.