Assistant Director Of Advancement Data Management

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Assistant Director of Advancement Data Management position. The Assistant Director of Advancement Data Management is a full-time, year-round position, starting at $67,000 per year. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.

Reporting to the Director of Advancement Data Management, this position collaborates with Advancement colleagues and colleagues across campus, to identify, implement and develop services and systems to ensure appropriateness, relevance, and integrity of the biographical data in the Advancement CRM. The candidates for this role must demonstrate a high degree of attention to detail, computer literacy, and database aptitude. They should possess strong problem-solving, communication, teamwork, and organizational skills.

The individual in this role is expected to work as part of a collaborative and inclusive team, actively supporting a diverse workforce and participating in the College's efforts to foster a respectful, inclusive, and welcoming work environment. Additionally, all advancement staff members are required to support and staff key events such as Reunion, Homecoming, and Family Weekend. Occasional evening and weekend hours may be necessary for these events.

This position is eligible to participate in the College's hybrid or remote work program. All remote work must be conducted within one of the Amherst registered payroll states, which currently include Massachusetts and Connecticut. Further details will be discussed during the interview process.

Summary of Responsibilities:

Data Maintenance, Support, and Training

• Manage and coordinate daily processes related to the Slate database, including the processes for uploading student, alumni, and family data

• Create source formats to standardize ongoing data imports, upload data into Slate to create or update records

• Collaborate with the Reporting & Systems team to identify opportunities for automation and process improvement

• Maintain database accuracy and depth, overseeing seasonal data projects

• Coordinate data sharing across campus, updating coding for various constituents including trustees, honorary degree recipients, commencement attendees and others

• Responsible for reviewing audit reports and delegating data cleanup projects to the team

• Provide mailing and email lists for constituent outreach

• Develop and maintain an onboarding training program for new employees

• Collaborate with the gift processing and reporting teams on projects as needed

• Responsible for merging duplicate constituent records

Supervision

• Supervise two full-time employees responsible for data entry

• Hire and oversee a diverse group of 8-10 student workers responsible for reception and data entry

Qualifications:

Required

• Bachelor's degree

• Two to three years of relevant experience

• Equivalent combination of education and experience in lieu of minimum education and related experience

• Supervisory experience

• Strong organizational, time management, and written and verbal communication skills

• Attention to detail, accuracy, thoroughness, and organization.

• Good interpersonal skills - ability to collaborate and work effectively with a wide range of personalities and levels (from technical to gift officers to Department Heads to admin staff)

• Ability to work independently and/or work well with a team depending on the situation

• Comfortable learning and incorporating new technologies. Focus on continuous improvement

• Ability to synthesize information and set/suggest policy

• Dedication to excellence and quality, appreciation of customer service

• Commitment to or experience working with a diverse community

Preferred

• Experience managing student workers

• 5+ years experience with a CRM within higher education or non-profit organization

Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.

Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information.

Interested candidates are asked to submit a resume, cover letter, and the names of three professional references online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.