Assistant Director, Master Of Arts In Higher Education Program

Summary of Responsibilities : This full-time Assistant Director position serves as the administrative point of contact with prospective and continuing students for the Master of Arts in Higher Education (MAHE) Program in areas of marketing and recruitment; student advising, support, and retention; program planning, implementation, and evaluation. The Assistant Director also coordinates the graduate assistant program, the Winter and Summer Institute programs, and alumni relations, among other events.

This individual works collaboratively with and reports directly to the Director of the Higher Education Program. The Assistant Director also works closely with other offices/departments on campus as well as with external program partners.

Essential Responsibilities: (These essential responsibilities are those the individual must be able to perform unaided or with the assistance of reasonable accommodation.)

Administrative Support

Provides direct support to the Director of the MAHE Program in the day-to-day administration of the graduate program.
Provides support to program faculty as well as to prospective and enrolled graduate students.
Coordinates the student registration process both internally and with external partners.
Performs data entry into campus student information systems.
Develops and maintains a social media plan/presence for program promotion and alumni connections.
Coordinates MAHE graduate assistantships, including financial aid and reports of student registration and discounts.
Orders all books and reference texts used for MAHE courses.
Acts as the logistics coordinator for the Winter and Summer Institutes (low residency) and other conferences and retreats hosted by the program.
Assists in the annual class scheduling and, once full-time and part-time faculty have been identified by the Director, the corresponding administrative task of assigning them to courses.

Student Recruitment and Enrollment

Assists in the recruitment of prospective graduate students into the program through marketing initiatives, publications, college fairs, networking both on and off campus, collaborating and coordinating efforts with Graduate Admissions staff.
Collaborates on marketing and advertising efforts for the program, working in partnership with other departments on campus.
Develops recruitment materials and mailings for program use.
Reviews and analyzes recruitment and retention efforts and trends.
Collaborates on the development and implementation of targeted recruitment efforts both on and off campus.
Assists in the enrollment process, advising prospective students on the benefits of the graduate program.
Produces enrollment reports as needed or requested.
Maintains student files and records with a high level of accuracy and confidentiality.

Student Retention

Assists in the planning and implementation of new student orientation for graduate students starting in the program each semester.
Serves as academic advisor for MAHE students, working closely with enrolled students to ensure progress toward degree completion.
Develops, coordinates, and oversees the graduate assistantship placement process and evaluation, collaborating and communicating with other campus partners that employ graduate assistants.
Plays an integral part in the professional development and supervision of the MAHE graduate assistant.
Coordinates the course registration and billing process with other campus departments.
Coordinates student social activities and professional conference opportunities.
Coordinates other related programs in collaboration with the program Director and various campus partners.

Program Support, Evaluation, and Improvement

Collects and maintains program-related data, assisting the Director with program evaluation.
Maintains the MAHE Graduate Student Handbook, collaborating with the program Director on revisions, recommendations, policy interpretation, and/or modifications.
Evaluates the graduate assistantship program.
Maintains contact and network with MAHE alumni for recruitment purposes, job notifications, program updates, etc.
Assists in the planning and delivery of MAHE Summer and Winter Institutes, coordinating program needs with other campus and external partners.
Prepares various reports, selecting relevant data from a variety of sources. Particular support is given to preparation of report materials for the annual State of Academic Program report and Middle States assessment (toward institutional accreditation).
Assists in administrative problem-solving, program/project planning, development, and execution of stated goals and objectives.

Budget Support

Assists the Director in the preparation and planning of the program's annual budget.
Assists with ongoing budget oversight, reports of program funds usage, and with year-end forecasting.
Manages program expenses with accurate record-keeping.
Monitors purchases and expenses to include but not limited to books, course materials, office supplies, travel expenses, etc.
Completes purchase order requests, check requests, and deposits for the program and faculty.
Assists the Director in ongoing planning, allocation, and use of financial resources.

Other Duties

Attends meetings, trainings, and other professional development opportunities as directed.
Performs other duties as assigned in order to assist the Director and to advance the mission of the MAHE Program and of the College.