Assistant Director, Hispanic/Latiné Student Services - 607990

Job Title

Assistant Director, Hispanic/Latiné Student Services

Job ID

607990

Location

Inclusion & Multicultural Svs

Full/Part Time

Full-Time

Favorite Job

Regular/Temporary

Regular

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

Special Information

• This position is an on-site position which requires the incumbent to complete their work primarily at the Flagstaff Mountain campus with or without accommodation. Opportunities for remote work are rare.

• Some weekend and evening work will be required.

• This position is posted as Assistant Director, Hispanic/Latiné Student Services, which is a working title. The NAU system title for this position is Assistant Director, Student Life Experience.

• A cover letter, résumé, and contact information for three professional references must be included with the online application. Incomplete applications will not be considered.

Job Description

This position supports the Director in the Office of Inclusion: Multicultural & LGBTQIA Student Services (IMQ) by specializing in working within the Hispanic/Latiné student communities on campus as well as working collaboratively with community organizations to identify Hispanic/Latiné community resources that provide additional support to NAU students. The Assistant Director also supports multicultural programming and initiatives in the Office of Inclusion to better serve the intersections and diversity of the NAU student populations that IMQ serves. The Assistant Director, Hispanic/Latiné Student Services, works to support, empower, and promote the success of students through identity affirming programming and student engagement. Support for students includes providing leadership for student initiatives, managing the Inclusion & Diversity Scholars program, advising Hispanic/Latiné student organizations, and developing collaborative partnerships with university departments and outside constituent groups. This position will report directly to the IMQ Director.

Programming and Services

• 50%

• Develop and implement programming and support initiatives for Hispanic/Latiné student success.

• Develop and coordinate programming in recognition of heritage and celebration events and activities (e.g. Hispanic/Latiné Heritage Month, Dia de los Muertos, Cesar Chavez Day, etc.).

• Collaborate with on-campus and local Hispanic/Latiné partners, organizations, committees, and groups to support Hispanic/Latiné students and initiatives.

• Develop resources to support Hispanic/Latiné students such as newsletters, informational materials, a webpage, support groups, and other services.

• Advise student club members and leaders regarding program planning and coordination, leadership and personal development, and University process and policies.

• Provide direct support and resources to students while creating a safe space and environment for walk-ins and student interactions.

• Maintain and enhance educational, social, support, referral, and resource programs and services for students regarding issues of multiculturalism, inclusion, as well as sexual and gender identities.

• Present and assist with various multicultural/intersectional workshops, campus activities, and events.

• Participate in outreach events and activities on behalf of the Office of Inclusion.

• Facilitate presentations about IMQ resources and support to diverse groups, including prospective students, current students, families, staff, and faculty.

• Present and facilitate various diversity, equity, and inclusion trainings for students.

• Oversee and manage the Inclusion and Diversity (ID) Scholars peer mentoring program in collaboration with the Senior Coordinator, including providing guidance and support to the mentors, monitoring student engagement, assisting with outreach, and providing direct student support.

Supervision

• 20%

• Participate in the hiring, on-boarding, and training of professional, graduate student, ID Scholars peer mentors, and student staff.

• Supervise and manage a Senior Coordinator, Graduate Assistant, and several Peer Mentors.

• Manage staff performance and provide continuous feedback and guidance.

• Facilitate staff learning and development through intentional training opportunities.

• Assist in supervising the front desk, as needed.

Collaboration and Partnership

• 10%

• Collaborate and participate in programming with university administrators, faculty, and staff on various committees and projects to improve the student experience.

• Build effective working relationships with partners and liaisons across campus in support of all IMQ students and programs.

Administrative

• 10%

• Participate in the development of departmental goals and objectives, strategic planning and assessment, and participation in campus-wide committees.

• Serve as the office liaison and expert on Hispanic/Latiné student success knowledge and trends.

• Communicate in both English and Spanish with students, families, guest lecturers, and visitors to promote programs and events in our Spanish speaking community and media.

• Contribute to the planning and organization of the office programming calendar as well as attend office and university events throughout the academic year.

• Assist in the maintenance of the Office of Inclusion website and the Hispanic/Latiné resource page.

• Support front desk operations through understanding of processes and provide support, as needed.

Assessment

• 5%

• Assist the Director in developing and administering assessments and evaluations in collaboration with divisional Assessment staff.

• Evaluate Hispanic/Latiné programs, events, and activities for continuous improvement.

Other

• 5%

• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's degree, AND

• 3-5 years' experience in advisement, student mentoring programming, or student success programming, AND

• 2-4 years supervising and coordinating the work of others.

• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• Master's degree and at least two years of professional experience working with multicultural/intersectional students in higher education.

• Demonstrated commitment to diversity and inclusion, student advocacy, and student-centered learning and development.

• Demonstrated experience in public speaking and presenting to diverse communities and an understanding of multiple identity development.

• Demonstrated knowledge of basic principles of student development theory and, specifically, major trends and issues faced by ethnic minority students attending U.S. colleges or universities.

• Demonstrated commitment to the principles of diversity and multiculturalism.

• Demonstrated experience in program planning, implementation, and assessment.

• Excellent communication and presentation skills.

• Experience hiring, supervising, and cultivating a cohesive staff.

• Previous and progressively responsible experience providing student development services and facilitating student success within a college or university environment.

• Ability to communicate effectively in Spanish.

Knowledge, Skills, & Abilities

Knowledge

• Knowledge of supervisory practices and principles.

• Knowledge of higher education law, including FERPA, Title IX, HIPAA, etc.

• Knowledge of student, group, and leadership development and its application.

Skills

• Organizational and project management skills.

• Effective supervisory, organizational, and training skills.

• Excellent communication and presentation skills.

• Effective interpersonal skills including the ability to work with diverse students, staff, faculty, and other entities.

Abilities

• Promotes a diverse, inclusive environment.

• Advanced ability to establish and maintain effective student relationships.

• Able to be impartial and utilize judgment, diplomacy, and equity while working with a diverse student population.

• Ability to work both in an independent and self-directed manner and as a member of a team.

• Able to work under pressure and provide proactive solutions to problems and challenges.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Anticipated salary range is $63,000 - $65,000. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

August 29, 2024 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

Know Your Rights Poster

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.