Assistant Director, Financial Aid

Position Title Assistant Director, Financial Aid Working Location (City, State) Boone, NC Faculty Rank No Provide Rank N/A Position Number 099781 Department Financial Aid Administration - 240520 Description of University

Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Position Summary Information

Minimum Qualifications

• A Bachelor's degree is required from an accredited college or university.

• One year of general administrative experience involving public contact in a higher education setting.

• Strong customer service skills, as well as excellent oral and written communication skills, are a must.

License/Certification Required

N/A

Preferred Qualifications

• At least one year of financial aid experience at the level of counselor or higher.

• Master's degree, especially in a related area such as higher education administration/leadership.

• Demonstrated knowledge and experience with best practices for serving diverse/underrepresented students.

• Experience with automated financial aid delivery systems (Banner/FAMS/SCT), as is familiarity with report writing tools, such as BRIO, PL/SQL, or Web Focus.

• A highly organized individual able to multitask and who is detail oriented is extremely desirable.

Essential Duties and Responsibilities

The primary purpose of the Office of Student Financial Aid is to assist students and families in securing the financial resources necessary to attend college. This unit's major activities include assisting students in completing required applications and meeting eligibility guidelines for various financial aid programs, evaluating all requests for eligibility, and administering all scholarships, grants, loans, and student work programs that are available to Appalachian students.

The Assistant Director advises prospective and enrolled students, parents, and community members on all aspects of federal, state, institutional, and private financial aid.

Responsibilities include but are not limited to the following:

• Determines eligibility for and awards financial aid to students in accordance with federal, state, institutional, and private guidelines, policies, rules, and regulations.

• Perform administrative functions relating to awarding, certifying, and establishing eligibility for various federal, state, and institutional financial aid programs and will provide support for university-wide online initiatives.

• In carrying out the duties of this position, public speaking is often required in a variety of capacities.

• This position may involve supervision of permanent and/or temporary employees in one or more functional areas within the office.

• An additional requirement of this position may be to review and enhance both written and visual forms of office communications.

Type of Position Full Time Position Staff/Non-Faculty Staff/Non-Faculty Appointment Type 1.0 Work Schedule/Hours Monday-Friday, 8:00-5:00pm; some night and weekend work required. Number of Hours Per Week 40 Number of Months Per Year 12 Mandatory Staff No Suggested Salary Range 45,000-46,800 Physical Demands of Position

The physical requirements of this position include the ability to be ambulatory, stay sedentary for periods of time, the ability to perform activities under close visual acuity, and the use of hands and fingers to operate a computer, telephone, keyboard, etc. This position also requires some light lifting.

All duties are to be performed with or without reasonable accommodation.

Posting Details Information

Posting Date 06/12/2024 Closing Date Open Until Filled Yes Evaluation of Applications Begins 06/12/2024 Proposed Date of Hire 07/01/2024 Special Instructions to Applicants

For a complete application, please apply and submit all below-required documents electronically through Appalachian State University's Job Board:

• Cover Letter

• Resume

• List of three professional references with contact information

The review of applications will begin immediately and continue until the position is filled.

Search Chair Name Sheila Burleson Search Chair Email burlesonst@appstate.edu Quick Link https://appstate.peopleadmin.com/postings/46576 Posting Number 201501449P