Assistant Director, Facility Operations

Overview

PURPOSE STATEMENT:

The Assistant Director, Facility Operations supports the environment of care, life safety, physical plant and cleanliness operations (collectively the "Environment of Care" or "EOC") of Acadia's U.S. psychiatric and inpatient substance abuse treatment facilities (the "Facilities"). This role is 100% remote with 90% travel throughout the US and Certified Healthcare Facility Manager (CHFM) is a requirement for this role; the CHFM must be achieved within 90 days of employment.

Responsibilities

ESSENTIAL FUNCTIONS:

Provide oversight of facility operations during vacancies in direct, facility-based Director of Plant Operations (DPO) roles. Support functions may be needed at higher level assessment and guidance to other facility team members, or direct hands-on support and task completion may be required of this role. This may include multiple facilities at any given time, in various locations around the country. Support the development, construction, and transition to operations of new facilities for Acadia. This may include design review, construction progress walks, and inspections prior to state healthcare agency and Joint Commission surveys. Assist with the selection process for new facility DPOs, and provide onboarding training and support for new hires. Support and advise Facilities in ensuring that they are safe, clean and functional for excellent patient care. Support and advise Facilities in compliance with the EOC rules and standards accrediting bodies, state and federal EOC laws and regulations, and fire and life safety codes. Develop training and adoption of a computer-based maintenance and management system (CMMS) for work ordering, inspections, testing and routine maintenance relating to the physical plant in supported Facilities. Develop, review, and update standard-set EOC/EOP policies and procedures, data measures, and scorecards for use by supported Facilities, as appropriate. Initiate, develop, review, and update standard-set web-based EOC/EOP training for the Facilities. Provide expert guidance and advice on Facility-specific EOC/EOP policy development, documentation management, regulatory submissions, certifications and on-going regulatory compliance. Implement a plan and system to monitor the EOC compliance progress of all supported Facilities, including data analysis, site visits and inspections. Represent Acadia and Facilities before accrediting, licensing and regulatory agencies as appropriate. Maintain proficiency in EOC/EOP rules, standards, and innovations. Work collaboratively with corporate staff and leaders, as well as Facility leaders to foster EOC/EOP performance improvement. Performs other duties as assigned.

STANDARD EXPECTATIONS:

• Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.

• Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.

• Develops constructive and cooperative working relationships with others and maintains them over time.

• Encourages and builds mutual trust, respect and cooperation among team members.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor's degree in engineering, healthcare administration, architecture, construction, or a related field with 5-7 years of experience OR a minimum of fifteen (15) years of experience in healthcare operations with specific applicability to leadership and Environment of Care responsibility.

• Knowledge of the Joint Commission, CARF, CMS and Tricare standards and regulations.

• Knowledge of the NFPA, ANSI, IBC, IFC, OSHA, EPA, and CDC codes, standards and regulations.

• Knowledge of FEMA, NIMS/HEICS process and practical application

• Knowledge of facilities operations and maintenance, architecture, construction and engineering principles and information systems management.

• Computer skills including Microsoft Office; especially Word, Excel, and PowerPoint.

• Knowledge of office administration procedures with the ability to operate most standard office equipment.

• Ability to work professionally and confidentially with sensitive, proprietary data & information.

• Excellent interpersonal skills.

• Individual should be highly adaptable in working with numerous personalities and have professional abilities to assess and implement required actions timely.

• Ability to exercise sound judgment.

• Ability to delegate and manage appropriately.

• Self-motivated with strong organizational skills and superior attention to detail.

• Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.

• Capable of working within established policies, procedures and practices prescribed by the organization.

• Communication skills that are proficient in the English language, including both written and verbal forms. Individual should be significantly capable in evaluating personalities and have practiced negotiation abilities.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Certified Healthcare Facility Manager (CHFM) must be achieved within 90 days of employment.