Assistant Director, Facilities Operations

Temple University's Division of Student Affairs is searching for an Assistant Director, Facilities Operations.

Become a part of the Temple family and you will have access to the following:

Full medical, dental, vision coverage

Paid time off

11 Paid Holidays (including the day after Thanksgiving & winter break)

Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE

A generous retirement plan and so much more!

Salary Grade: T26

Learn more about the "T" salary structure: https://careers.temple.edu/sites/careers/files/documents/T_Salary_Structure.pdf

A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Position Summary

The Assistant Director of Facilities Operations is a key role within the administrative team for UHRL and is responsible for the entire housekeeping operation including: all HR and disciplinary processes, staff onboarding/training/development, scheduling and labor distribution, budget management, move-in and pre-arrival quality control inspections and processes, project plan mapping, and waste/recycling/sustainability initiatives and processes. The Assistant Director will directly supervise two (2) Facility Operations Managers who each supervise a team of 20-35 Service Staff IV employees and one (1) Facilities Specialist supervisor. The team covers the full 7-day week with two shifts of schedules providing service from 7AM through 9:30PM. The Assistant Director role ensures that all buildings are cleaned daily to meet the high expectations and standards residential students expect. They will set plans and projects for the teams to complete, conduct frequent in-the-field inspections of all facilities, will manage workflow, assess work order data to report on KPI, and develop strategies to be more efficient in all areas. The Assistant Director will also take point for the department in maintaining contact and coordinating services with Conference Services. This role contributes to a positive university experience for every student, and is accountable for all Division of Student Affairs (DoSA) Values. The DoSA values are Excellence, Inclusion, Innovation, Integrity, and Respect.

Performs other duties as assigned.

This position includes interaction with minors.

FBI Fingerprinting, Child Abuse and Criminal History clearances are required prior to start date.

Required Education and Experience

• Bachelor's degree in a related field
• At least 3 years of directly related, professional experience in housekeeping management in a multi-family, hotel, or collegiate housing setting.
• Experience in overseeing residential facilities, managing and coordinating logistical aspects of concurrent facilities projects required.
• An equivalent combination of education and experience may be considered.

Preferred:

• 4-7 years experience in overseeing residential facilities, managing and coordinating logistical aspects of concurrent facilities projects.
• Experience working in Higher Education environments.

Required Skills and Abilities

• Demonstrated experience using a variety of computer database systems, such as School Dude and Star Rez for inputting and tracking information.
• Excellent organizational skills, along with the ability to work independently and efficiently. Strong coordination and problem solving skills.
• Strong interpersonal, oral, and written communication skills, along with the ability to effectively interact with a diverse population of students, parents and staff.
• Demonstrated experience supervising, developing, mentoring and motivating the supervisory team.
• Experience supervising in a unionized work environment.
• Ability to manage multiple collaborative projects and systems in a fast-paced environment.
• Ability to communicate effectively with other departments.
• Knowledge of housekeeping and maintenance best practices and industry trends.
• Understanding of the objectives of higher education.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

To obtain additional information about Temple University please visit our website at www.temple.edu.

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You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.