Under the supervision of the Senior Director of Donor Relations, support the activities of the Donor Relations and Stewardship teams to enhance and strengthen relationships with Vanderbilt's principal, leader-plus and other VIP donors. Provide support to all team processes and initiatives, which requires the ability to prioritize multiple projects according to reporting deadlines and independently apply sound judgment in all situations.
The Department of Development and Alumni Relations (DAR) assists Vanderbilt University in securing the resources, both human and financial, that are required to achieve its mission and goals. The Department is responsible for the identification, cultivation, solicitation, and stewardship of individuals and organizations whose charitable objectives are consistent with those of Vanderbilt University's teaching and research programs.
Duties and Responsibilities
Assist the Senior Director in establishing working timeframes and developing deliverables for customized, personalized and comprehensive reports prepared for Vanderbilt's principal, leader-plus and other VIP donors;
Manage customized reporting schedules and deadlines for Vanderbilt's top donors, providing periodic updates for Senior Director and Donor Relations team;
Support all activities of the donor relations and stewardship teams to develop quality and accurate reports of endowed and non-endowed funds, and capital projects, ensuring timely delivery according to annual calendar of impact and financial reporting cycle.
Stewardship communications and correspondence
Manage personalized student letter project and/or other correspondence requested for top donors on biannual basis;
Work collaboratively with Senior Director and Donor Relations team to continuously identify, initiate, and facilitate substantive and meaningful stewardship communications and touch points for top donors.
University-wide and personal events
Collaborate with Senior Director and Donor Relations team to facilitate stewardship-focused events, namely Endowed Chair Holder Celebrations (3-4 per year) and Vanderbilt Scholarship Reception (biennial spring event), including serving as point of contact for DAR colleagues, other university offices and guests;
Working in collaboration with Senior Director, facilitate personal visits and gatherings with top donors and their beneficiaries, as identified and requested.
Individualized Stewardship Plans
Actively manage and facilitate preparation of individualized stewardship plans through collaboration with Senior Director, Donor Relations team, and respective prospect managers as appropriate;
Prepare periodic updates for senior leadership, as requested.
Work collaboratively with Donor Relations and Stewardship colleagues to ensure all projects are met and executed with accuracy, quality, and integrity. Duties will include, but are not limited to:
Continuous review and analysis of project outcomes against established goals, objectives and timelines;
Recommend process and system improvement for the program and services;
Identify and utilize appropriate resources to effectively and efficiently resolve problems.
Assist and support Senior Director's role on principal gifts operations team to include facilitating ad hoc stewardship projects and strategic initiatives, as identified and requested.
As a Vanderbilt representative, assume and maintain prospect assignment for approximately 30-40 donors in permanent stewardship to include personal correspondence and visits.
Work cooperatively, collegially, professionally and respectfully with DAR colleagues and other university offices to develop and foster strong working relationships.
Practice and uphold departmental and institutional policies regarding confidential information.
Evening work and occasional travel may be required.
Perform other duties as assigned.
Profile of an Ideal Candidate
Bachelor's degree from an accredited college or university is necessary.
Three years of work experience is preferred. Preference will be given to candidates with 3 years of experience in developing and implementing donor-centered stewardship initiatives.
Ability to use software programs such as Windows, Excel, Word and Access is necessary; familiarity with Vanderbilt's donor management system and other programs specific to development is desirable.
Ability to compile, assemble and synthesize report data from multiple sources is important.
Ability to apply sound judgment skills in all situations is required, especially related to project and team management, donor relationship building and handling of confidential information.
Meticulous attention to detail and accuracy, as well as superior organizational skills, are necessary.
Excellent verbal and written communication skills are important; candidate must be able to articulate the needs, interests and accomplishments of Vanderbilt University to important constituencies.
Ability to work independently, take initiative, manage multiple projects simultaneously, meet deadlines, and adapt to changing priorities are essential.
Candidate must have the capacity to perform in an intellectually rigorous and complex academic environment.
The ideal candidate will be a highly motivated, professional team player with courteous interpersonal skills and an excellent customer service attitude.
A detailed working knowledge of Vanderbilt University is preferred.
Values the importance of equity as an organizational operating principle and is committed to equity, diversity, and inclusion.
Vanderbilt University is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.
Commitment to Equity, Diversity and Inclusion
Vanderbilt University is committed to achieving the goal of a diverse and inclusive academic community of faculty, staff, and students. We seek individuals who are committed to this goal and our campus values.