Assistant Director, Community Care (59195)

Gentiva Health Services, Inc. Beaumont , TX 77726

Posted 6 months ago

I believe that better care begins at home.

Compassionate care, uncompromising service and clinical excellence that's what our patients have come to expect from our clinicians. Kindred at Home, a division of Kindred Healthcare Inc., is the nation's leading provider of comprehensive home health, hospice, and non-medical home care services.

Kindred at Home, and its affiliates delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.

In the absence of the Director of Client Care, the Assistant Director of Client Care assumes the total overall responsibility to supervise entire staff, make appropriate decisions, and be accountable for the achievement of goals of the unit and the ability to make independent home visits, including performance of necessary tasks.

  • Assists with the overall responsibility for running the unit efficiently and effectively.

  • Assist with the keeping the unit in compliance with program standards.

  • Develops and maintains an atmosphere within the unit which will enable the staff to operate most efficiently and effectively.

  • Assist with the Supervision of recruitment effort of assigned staff.

  • Assist with the responsibility for coverage of client care, so that care will be provided according to standards of funding source or licensure including 24 hours a day, 7 days week availability as authorized.

  • Responsible for all information in the DADS Program Manuals and updates to maintain compliance with all state and federal laws.

  • Assist with the responsibility for continuous record auditing in order to maintain record compliance for service control monitoring.

  • Assist with the supervision and monitors staff in the delivery of quality services to the client.

  • Assist with the responsibility for coordination with the case worker/service coordinator to plan for the client's care.

  • Assist with the responsibility for preparing summaries and reports in keeping with agency policies and procedures.

  • Assist with the supervision of office operations.

  • Assist with the Implementation and assist with the monitoring cost control measures to improve unit performance.

  • Establishes rapport with referral services by making regular visits to case worker's/service coordinator offices and other appropriate personnel in the local area.

  • Participates in community relations activities.

  • Assist with the responsibility for Risk Management Program in the unit.

  • Attend meetings as requested by referral sources.

  • Responds and works with client and family to resolve complaints.

  • Performs duties of alternate Disaster Coordinator.

Required Skills

  • Be a licensed physician, a registered nurse, licensed social worker, licensed therapist or licensed nursing home administrator with at least one year management or supervisory experience in a health related setting or

  • Have at least a high school diploma or a general equivalency degree (GED) with at least two years of management or supervisory experience in a health related setting or

  • If the agency is licensed to deliver personal assistance services only, have a high school diploma or a general equivalency degree (GED) and at least one year experience or training in caring for individuals with functional disabilities or

  • Have completed two years of full time study at an accredited college or university in a health related field.

  • Previous public health or home health experience preferred. Previous management experience preferred.

Required Experience


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Director Of Housekeeping HHS Resorts & Hospitality

Hospital Housekeeping Systems

Posted 2 weeks ago

VIEW JOBS 10/10/2019 12:00:00 AM 2020-01-08T00:00 HHS Main Summary: HHS is one of the largest privately owned support service providers in the United States. We were founded in 1975, and started out by providing one hospital in Texas with housekeeping services. Since then, our company has grown in every way possible. Today, we employ more than 16,000 people in more than 30 states, as well as internationally, and provide a wide range of services in the healthcare, resort, senior living, government, and aviation industries. As a growing company, we are always looking for dedicated and quality-driven people who are ready to grow alongside us. To learn more about who we are and the services we provide, visit HHS Resort Housekeeping Our approach to housekeeping services is guest-focused and performance driven. We have meticulously engineered our programs and policies to ensure exceptional cleaning results and maximum operational efficiency and we pride ourselves on the ability to tailor our systems to meet the unique needs and challenges of each individual partner we serve. HHS Hospitality Services: Providing meticulously designed and detailed turn-key operational programs for resorts and timeshares to ensure an inviting environment for guests. Job Summary: * Take a hospitality-focused approach to everything they do * Have a positive and proactive attitude * Be engaged with resort leaders and behave as a member of their team * Strive to motivate and encourage team members each and every day * Strive to embody our company-wide commitment to service excellence * Identify potential problems and address them head on * Lead by example; we do "above and beyond" every single day ASSISTANT DIRECTOR OF HOUSEKEEPING This role reports to the Director of the facility; Responsibilities include, but not limited to: * Performs, oversees & sets standards for all Housekeeping functions. * Maintains, improves staff morale and engagement * Enforces HHS uniform guidelines, policy and procedures * Enforces a high standard of service excellence and initiates and provides coaching to obtain service goals * Maintains Resort Facilities and guest units to the highest standards of cleanliness * Assures all units are inspected for cleanliness prior to releasing for occupancy * Has written standards for all team members to follow during their shifts to insure all areas of the resort are properly cleaned * Tracks housekeeper efficiency and productivity to assure units are cleaned within time guidelines * Tracks room readiness to assure all rooms are cleaned by resort deadlines daily and available for Guests to check-in * Establishes and maintains excellent vendor relationships * Receive and respond to guest housekeeping complaints in person and in writing as needed * Conduct, as necessary and required, the rooms and common area inspections with GM and VP of Operations * Oversees pertinent flow of information between all departments as needed * Leads by example, builds morale, motivates and sets the highest standard of service excellence among team members * Interviews and helps facilitate hiring of new employees when needed * Document, discipline and assist in the termination of employees when needed * Utilize excel, Microsoft word and Google programs to more efficiently utilize time * Insures welcome and certification programs are in place for new team members * Flexible schedule availability required, to include working weekends and holidays * Makes recommendations and implements policies and procedures to improve hotel/resort efficiency and service levels within the Housekeeping department * Understands and enforces all Safety & Security policies * Position is subject to transfer to other resorts and or positions within HHS Resorts & Hospitality Division * Other duties as assigned * Relocation is required Desired Requirements Our ideal candidate will have a strong background in management with focus on quality, productivity, guest satisfaction, team member's satisfaction and profitability. * College degree is preferable or equivalent work experience * 2 plus years managing salaried and hourly employees * Position imposes some physical demands. Movement required throughout the resort. * 70 % of the time is spent on the floor and around the resort supervising the team's performance * Position also requires standing for periods of time. Must be able to lift or carry objects up to 50 lbs. * Demonstrates effective oral and written communication skills * Must possess excellent presentation and interpersonal skills with the ability to effectively interact with all levels within the division * Ability to work on computer systems to include Excel, PPT and Microsoft Word. * Ability to be flexible with work schedule including nights, weekends and holidays * Meticulous attention to detail, motivational skills, telephone etiquette and general office skills. * Ability to communicate in other languages is an asset * Demonstrated ability to manage conflict / resolution, stress and time management * Able to work with cleaning chemicals * Excellent customer service recovery and high sense of urgency * Effective judgement and decision-making ability * Must be proactive, self-motivated and demonstrates the ability to handle multiple projects and changing priorities * Effective collaborative skills; performing comfortably in group settings * Reports to the Director of Housekeeping * Relocation is required The Essential Functions Test (EFT) * At HHS, we know that people drive our success. We need team members with a positive attitude who are committed to teamwork, compassionate patient care, and top-notch quality service. What's more, we need team members who can perform the essential physical functions of the job. * To make sure our team members can in fact perform those functions specifically related to their job duties with HHS, they must PASS 100% of the HHS Essential Functions Test (EFT). During the EFT, individuals will be expected to perform a series of controlled lifts and movements that replicate the tasks performed as part of their employment. * The EFT helps HHS determine whether potential team members have the physical abilities required to perform their job. HHS is an Equal Employment Opportunity Employer and is committed to workplace diversity. IND123HP Hospital Housekeeping Systems Beaumont TX

Assistant Director, Community Care (59195)

Gentiva Health Services, Inc.