Assistant Director - Cultural Facilities, Arts & Entertainment

Dive into the heart of arts, culture, and entertainment in Hampton Roads with SevenVenues, the City of Norfolk's Department of Cultural Facilities, Arts and Entertainment! We're the epicenter of unforgettable experiences, offering exceptional entertainment services, managing iconic venues like Scope Arena and Chrysler Hall, and fostering a thriving artistic community. As SevenVenues, we connect residents and visitors alike to Norfolk's rich cultural tapestry, enriching lives through diverse performances, inclusive community events, and captivating public art. Join us as we create, inspire, and celebrate - it's more than entertainment, it's an experience.

The Assistant Director will be a dynamic and visionary leader who values frequent interaction and collaboration with others and has the ability to provide both levity and practical perspectives. This results-oriented individual will be emotionally intelligent and approachable with advanced cultural competencies that lead to a harmonious professional environment. Decisive and business-minded with a sense of adventure and passion for the entertainment and arts, the Assistant Director will be a champion of justice, equity, diversity, inclusion, and access. A tactician and coalition-builder, this individual will have the ability to work in an intense environment, prioritizing tasks and responding to the needs of others with critical thinking, tenacity, and resiliency. The Assistant Director will be receptive to new ideas, opportunities, and innovation while effectively leveraging organizational, human, financial, and technological resources. The Assistant Director will have the ability to organize and motivate other people to accomplish goals, create a sense of order and direction, and gain active participation among a variety of stakeholders fostering a culture of trust and accountability.

The Assistant Director will be responsible to assist the Director in the management, programming, and operation of the City's cultural, sports and entertainment facilities. These facilities include the following:

• Scope Arena:  An approximately 11,000 seat capacity sports and entertainment facility.

• Chrysler Hall:  An approximately 2,500 seat performing arts venue that is home to a vibrant Broadway series among many other events.

• Harbor Park:  An approximately 12,000 seat AAA baseball stadium that is home to the Norfolk Tides, the top affiliate of the Baltimore Orioles of Major League Baseball and 2023 National Champions.  Harbor Park does host other events such as occasional concerts and public gatherings.

• Harrison Opera House:  An approximately 1,600 seat performing arts facility that hosts touring shows, and various private events.

• Wells Theater:  An approximately 650 seat performing arts venue. Currently the home to the Virginia Stage Company.

• The Attucks Theater:  An approximately 620 seat performing arts venue. Originally known as the Apollo of the South, this National historic landmark host two vibrant jazz series as well as numerous touring shows, comedians, and other events.

• Outdoor Events:  In addition to the indoor venues, the DCFAE has the responsibility of permitting, and managing outdoor events hosted by the city.

• MacArthur Memorial:  MacArthur Memorial is a museum and research center that showcases the life and military career of Army General Douglas MacArthur and honors those who have served in the United States Armed Forces.

Additional information about the department can be found at www.sevenvenues.com.

Essential functions include but are not limited to:

• Provides leadership, supervision, and guidance for the managers of Marketing, Booking, Event Management, Operations, Engineering, Food and Beverage Service, Box Office, Accounting and Administrative Office Management.

• Monitors event status and approves financial settlements, reviews status of event promotion, ticket sales, and production details.

• Assists with event financial settlements and disbursement of event revenue. Prepare and review a variety of reports, contracts, and correspondence.

• Prepares and manages the departmental budget by assembling the budget for submittal.   Monitors all departmental budgets, including revenue, expenses, and profits.

• Research and identify prospective events by communicating with promoters, agents, and other facilities to book events, initiating lease agreements and tracking the progress of events though the settlement stage.

• Draft and review offers for events on behalf of Seven Venues and maintain a high-level understanding of the specific goals of the Department.

• Develop and mentor staff and make hiring recommendations; progressive discipline and handle related personnel actions.

• Maintain an organizational culture of teamwork, accountability, safety, and trust characterized by proactive decision-making, open communication, and strategic fiscal management.

• Champion the principles of equity, diversity, inclusion, and access to support an organizational culture that respects different perspectives and nurtures an environment of empowerment at all levels.

• Demonstrate continuous efforts to improve and maintain efficient operations, streamline work process, and work cooperatively and jointly to provide quality seamless customer service.

• Embrace and support additional strategic vision and leadership responsibilities as needed.

• Required knowledge of supervisory and general management principles and practices; ability to plan, organize, manage, supervise, and understand the work of diverse professional and technical personnel in operation management.

• Serve in the capacity of Director in Director's absence; Perform other duties as assigned.

Work requires specialized knowledge in a professional or technical field. Work requires professional level of knowledge of a discipline equivalent to that which is acquired in a Master's degree-level of study in public or business administration, facility management or a related field and a minimum of three years' experience in managing public assembly facilities, preferably in a multi-facility department.

Five years' experience in a related field, preferably in a management capacity; or an equivalent combination of education and experience.

The preferred candidate will possess:

• A master's or bachelor's degree with professional certification(s)
• Certified Facility Executive (CFE) or similar certification

Work Location: 201 E. Brambleton Ave., Norfolk, VA 23510

Work Hours:  40+ hours per week, 9:00 am - 5:00 pm. Must be able to work flexible hours including evenings, weekends, and holidays.

This is an Alpha position; incumbent will be required to be on 24hour call during storms and emergencies.

Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for applications received on or after February 22, 2022. The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period. To receive the signing bonus, you must be an active employee in good standing.