Assistant Department Manager - Installation Materials

Floor & Decore Salt Lake City , UT 84101

Posted 3 weeks ago

Purpose

This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information.

Minimum Eligibility Requirements

  • 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company

  • Excellent communication skills (verbal & written)

  • Ability to multi-task and work in a fast-paced environment

Essential Functions

  • Act and work in a manner that is consistent with company's core values

  • Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures

  • Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail. The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing

  • Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service

  • Complete all product specialist certification courses

  • Demonstrate a thorough understanding of merchandise and installation

  • Ensure the overall merchandising, pricing and organization of the department

  • Communicate standard operating procedure direction and changes to all associates in a timely manner

  • Complete the Industrial Truck (forklift) proficiency testing and certification

  • Communicate inventory needs to management

  • Direct and assist the processing of merchandise to the showroom floor

  • Validate all product placement and pricing within the department

  • Greet every customer in a helpful and courteous manner

  • Assist customers with product questions and selections

  • Process customers at check-out using the point of sale (POS) system

  • Process customer refunds and exchanges according to established guidelines

  • Present 'how-to' classes to customers

  • Follow established cash, check and charge card acceptance procedures

  • Answer the telephone according to accepted guidelines

  • Stock and tag merchandise displays as required

  • Create price tags and merchandise signs

Working Conditions (travel, hours, environment)

  • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

BENEFITS & REWARDS:

  • Bonus opportunities at every level

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with discretionary company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • Corporate Discount Programs

  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants. F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Traveling Installation Manager

Champion Windows

Posted 2 weeks ago

VIEW JOBS 10/9/2020 12:00:00 AM 2021-01-07T00:00 Overview The Installation Manager is responsible for overseeing and ensuring that all aspects of window, door, and siding installations are carried out efficiently, effectively, and fit the strategies of organizational policies, procedures, and goals. Responsibilities * Schedule and organize a high volume of new and existing projects * File permits and local variances * Supervise, train and develop installation crews * Visit installation sites and oversee crew work to ensure that products are installed to company standards and in a timely manner * Maintain a safe and clean working environment * Assist in the collection of accounts receivable * Work with the Area Manager to ensure goals are prioritized and met * Conduct follow-up with customers to ensure satisfaction Qualifications * Associate's degree in a related field or equivalent experience * 5+ years of experience in construction/skilled labor involving window and siding installation * Ability to supervise and train others and create and organize schedules * Strong mathematical skills and ability to accurately measure all products * Proficiency in Microsoft Office Suite * Valid DL and clean driving record * 75% Travel Champion's dedication to customer satisfaction, product innovation and quality manufacturing is the driving force behind our success and growth. Founded in 1953, Champion has since expanded into locations nationwide-all of which are supported by professional sales, installation and service teams. Working at Champion is more than just a job. It's an inspiring career that helps make families' homes safer, healthier, more attractive and energy efficient. We offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account, a company truck and more. Champion Window is an Equal Employment Opportunity Employer. If you need assistance with completing the online application due to a disability, please contact Champion Window. Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career. #INDP Champion Windows Salt Lake City UT

Assistant Department Manager - Installation Materials

Floor & Decore