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Assistant Dean, Undergraduate Programs, Sawyer Business School

Expired Job

Suffolk University Boston , MA 02298

Posted 5 months ago

Suffolk University is seeking qualified candidates to consider for Assistant Dean position in the Sawyer Business School Undergraduate Programs.This position is responsible for the oversight of SBS undergraduate academic and co-curricular programming including honors and high achiever programming. The Director of Undergraduate Programs and the Director of Honors & High Achieving Programming, as well as the Undergraduate Programs Coordinator will report to the assistant dean.

Reporting to the Associate Dean (Dean of Undergraduate Programs) in the Sawyer Business School, this position is responsible for administrative oversight of the Undergraduate Programs Office including operations, budget, staffing, policies, outreach initiatives, promotion, and retention programs. The position is the primary contact and liaison for the Bachelor of Science Business Administration (BSBA) program with students, faculty, and internal campus offices as well as externally, including partnerships and agreements with other schools. The Undergraduate Programs Office supports faculty and academic departments as related to undergraduate business students, programs of study, rules and policies pertaining to academics and student persistence to graduation. In addition, this position will have oversight of honors & high achiever programming, enrollment and retention data analysis, and experiential learning initiatives. This position supports the Associate Dean in the management of curriculum implementation and issues.

The following positions report to the Assistant Dean:

  • Director of Undergraduate Programs

  • Director of Honors & High Achiever Programming

  • Undergraduate Programs Administrative Assistant

  • Marketing Communications Intern

Primary/Principal Responsibilities:

Student Issues and Academic Progress

  • Reviews student petitions and other special requests referred by or not handled by the Undergraduate Academic Advising Office.

  • Available to students on an appointment and walk-in basis. Responsible for the first review and handling of student problems referred to the SBS Dean's Office.

  • Oversees BSBA academic standing: convenes and facilitates the faculty committee, provides reports, and oversees all aspects of the decision process, outreaches to students, and refers students on probation to appropriate resources for mentoring.

  • Processes and tracks waivers, grade changes, and other requests and data as needed.

  • Collaborates with Department Chairpersons to communicate curriculum changes and new course offerings to students while also monitoring the numbers of sections of each course being offered based on AACSB ratios and student need.

  • Reviews undergraduate program policies, including petitions, for coherence, effectiveness and efficiency and recommends new or revised policies. Participates in policy committees and task forces as needed.

  • Serves as the point person for the SBS Undergraduate Grade Grievance and SBS Academic Misconduct Process.

BSBA Retention, Persistence to Graduation, and Student Satisfaction Programs and Initiatives

  • Collaborate with University partners to develop and implement strategies for outreach to prospective and current BSBA students (i.e., student affairs, advising, registration, admissions etc.)

  • Manages data analysis of enrollment and retention data, as well as SBS student academic satisfaction surveys.

  • Provides oversight for events and programs related to the BSBA program, including but not limited to Co-curricular programming, Academic Awards night, leadership programs, and other student cohort programs.

  • Follows up with faculty regarding early alerts, missing grades, student issues and concerns, as well as policy and procedure questions.

  • Supports academic departments' BSBA marketing communications efforts.

  • Collaborate with faculty and department chairs to administer difficult student cases. Advises faculty on the appropriate course of action and determines whether other offices need to be involved (e.g., Dean of Students, CLAS etc.).

  • Mediates faculty-student disputes and misunderstandings related to advising, classroom, or behavioral issues.

  • Stays current with best practices and resources that increase student persistence and retention.

  • Coordinates with Dean of Students and the Division of Student Success as needed.

  • Outreaches to alumni as needed to develop new programs, locate guest speakers or otherwise involve alumni in academic or co-curricular programs.

Academic Programs

Experiential Learning

  • Collaborate with the associate dean, directors and faculty and other university stakeholders (i.e. Sawyer Library, CLAS, CCE, CDC, etc.) to develop and implement experiential learning model for academic and co-curricular programs.

  • Remain current with best practices and resources regarding experiential learning.

  • Oversight of Experiential Learning initiatives and assessments.

Career Links

  • Manages all aspects of the BSBA Career Links academic program (i.e., SBS100, SBS200, SBS300, and SBS400).

  • Manages and recruits instructors, selects TAs, trains and manages TAs and instructors, collaborates with campus offices.

  • In collaboration with the associate dean and faculty adjusts and develops curriculum.

Global and Local Engagement

  • Development of Domestic and Global Experiential Programs

  • Reviews and approves Global and Local Engagement Petitions.

  • Build internal and external partnerships; develop domestic and global travel seminars.

  • Coordinates with academic departments, honors program and other stakeholders (e.g., CCE, CDC, Service Learning Committee) in developing and maintaining course and other offerings to satisfy the requirement.


  • Work with Director of Honors to maintain and grow positioning of SBS Honors Program within national organizations (NCHC, BHP).

  • Ensure that the honors director has the support and resources necessary to maintain program quality in this expanding cohort.


  • Work directly with INTO staff and Suffolk-INTO staff on Pathways policies and implementation.

  • Attend INTO Pathways meetings as determined by Associate Dean, Dean of Undergraduate Programs.

New Program Development

Work with Associate Dean to develop new academic programs (i.e., online degree completion, BBA) and new majors and minors, fast track, and 4 plus 1's.


  • Represent the Dean's Office on the following committees:

  • University Calendar Committee

  • CDC Advisory Committee

  • Orientation Committee

  • Service Learning Committee

  • Creativity & Innovation

  • Serve on additional committees as determined by the Associate Dean, Dean of Undergraduate Programs


  • Serves as the BSBA contact for the Admissions Office and prospective new and transfer students.

  • Works with transfer admissions staff to develop transfer articulation agreements.

  • Works with Admissions/Welcome Center to coordinate any SBS Undergraduate Programs outreach to prospective students.

  • Works with Financial Aid Office on student issues as well as program issues and development.

  • Represents SBS Undergraduate Programs at Admissions events.

  • Participates in Orientation programs and presentations for parents and BSBA students.

  • Actively supports and creates initiatives to support student retention and persistence.

Alumni Relations

  • Collaborate with the Advancement Office will communicate with SBS alumni to participate in in events and programs.

  • Work directly with the SBS Alumni Board and Gold council to foster interest in experiential learning initiatives.

Other Duties

  • Oversees BSBA programs budget.

  • Represents Undergraduate Programs at on-campus and outside events.


  • Master's Degree in Higher Education Administration, Counseling or a related field.

  • A minimum of ten years of work experience in higher education in one or more of the following areas: director of undergraduate program, undergraduate enrollment and admissions, an academic advising role with proven ability to advise students individually and in groups on complex student related matters.

  • An understanding of Experiential Learning Theory and how it applies to curriculum development and students' learning experience.

  • Exceptional writing and organizational skills.

  • Strong computer skills including, but not limited to, Microsoft Office (with advanced Excel skills), Qualtrics, SPSS and databases, Blackboard, Colleague, Informer, and EAB-Student Success Collaborative (SSC).

  • Exceptional interpersonal communication skills, especially with ethnically and culturally diverse populations

  • A strong work ethic and ability to manage multiple priorities.

  • Ability to work independently and part of a team is critical.

  • Experience with systems related to curriculum advising, and expertise in student academic programming, program management, student transition and retention.

  • Ability to interpret and evaluate problems, analyze complex assignments accurately, and recommends effective courses of action.

  • Experience executing strategic and tactical plans with a focus on results.

  • Ability to work well with varied constituents and uphold policies and standards.

  • Ability to manage a team without micromanaging.

  • Ability to work evenings and weekends.

  • Strong commitment to student satisfaction.

  • Ability to contribute to a positive university experience for each and every student, and assist in achieving Suffolk University's commitment to "fostering engaged learning, rigorous scholarship, innovative thinking, and community collaboration across disciplines.

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Assistant Dean, Undergraduate Programs, Sawyer Business School

Expired Job

Suffolk University