Assistant Comptroller For Operations

The New York City Comptroller's Office works to promote the financial health, integrity, and effectiveness of New York City government, in order to strengthen trust, secure a thriving future for all New Yorkers, and build a more just, equitable, and resilient city. Led by an independently elected citywide official, the comptroller's office provides checks and balances needed to hold City government accountable for budgeting wisely, investing responsibly, operating efficiently, acting fairly, living up to its obligations and promises, and paying attention to the long-term challenges we face together.

The Bureau of Administration is committed to delivering strategic support services to strengthen and empower Office of the New York City Comptroller employees as they work toward ensuring the City's fiscal health. We provide service and support in a manner that promotes communication, transparency, and collaboration. These services include Human Resources, Procurement, Payment, Facilities Management, and Budget Management.

Reporting to the Deputy Comptroller for Administration, the core responsibilities of the Assistant Comptroller for Operations include overseeing all aspects of operations, including Facilities Management, Emergency Management, Client Intake and Document Management and centrally managed administrative/IT purchasing. This role is critical for the development and implementation of strategic initiatives to optimize efficiency, ensure compliance, and enhance the overall performance of our organization.

• Lead and oversee the Operations team, including Facilities Management, Emergency Management, Client Intake and Document Management and centrally managed administrative/IT purchasing.

• Develop and implement strategic plans and initiatives to optimize operational efficiency, streamline processes, and improve overall performance with compliance to regulatory requirements, industry standards, and organizational policies.

• Provide leadership, guidance, and support to Operations staff, fostering a culture of teamwork, accountability and continuous improvement.

• Oversee the Facilities Management activities, including the maintenance and repairs of the building, renovations, capital improvement projects to ensure safety and functionality, space planning, occupancy management, preparation of mail distribution, and the management of office supplies.

• Provide leadership and guidance during emergency response and recovery operations, ensuring the timely and effective deployment of resources, personnel, and services to mitigate impacts and restore normal operations.

• Oversee the day-to-day operations of the Client Intake and Document Management, including document scanning, indexing, archiving, and retrieval processes.

• Lead all aspects of the organization's centrally managed administrative and IT purchasing functions, overseeing a team of procurement and budget professionals to understand centrally managed procurement needs and priorities and to direct available resources to those priorities.

• Collaborate with cross-functional teams to identify opportunities for process improvement and operational excellence.

• Monitor key performance metrics and benchmarks to track progress, identify areas for improvement and drive continuous improvement initiatives.

• Performing other related tasks and responsibilities as may be required.

Minimum Qualifications

1.A baccalaureate degree from an accredited college and a minimum of four (4) or more years of satisfactory full-time experience in an executive, administrative, or managerial capacity in the areas related to the assignment; or,

2.Education and/or experience which is equivalent to "1" above.

Preferred Skills

• Proven experience in operations management, with a minimum of 10 years of experience. Relevant experience includes Facilities Management, Emergency Management, Purchasing, Budgeting, and/or comparable operations management.

• Strong leadership and management skills, with the ability to inspire and motivate teams to achieve goals and objectives.

• Excellent strategic planning, problem-solving, and decision-making abilities.

• Demonstrated ability to use data to drive performance.

• Excellent leadership, communication, and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.

• In-depth knowledge of building operations, facilities management practices, emergency management protocols, and/or procurement and budgeting processes.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.