Assistant Community Manager

We are looking for a dynamic Assistant Community Manager with a great attitude and exceptional customer service to manage one of our affordable apartment communities in San Jose. This person will be responsible for supporting various phases of the managing the properties, including the leasing and application process, certifications, rent collections, processing maintenance work orders, accounts payable and maintaining exceptional customer service with prospects, existing residents and owners.

This person will have a great attitude, be pro-active, have attention to detail and able to work together as a team in a fast-paced environment. Arrowhead Housing is a boutique property management company dedicated to creating unique experiences. We manage various size properties, including single family homes to apartment communities.

We are customer and resident-focused and unwaveringly committed to the highest of standards. We look for big-picture, strategic thinkers with operations and execution experience and an eye for continuous innovation. The Assistant Community Manager works with the Community Manager to manage the building operations and property management team members ensuring the fiscal and operational success of the building.

The Assistant Community Manager shall understand the physical condition of the properties and shall have a high level of knowledge of all contracts, building rules, procedures, and operating policies affecting the buildings. With excellent customer service skills, the Assistant Community Manager will work with the Community Manager, residents and maintenance team members to support the property retention goals. Strong team work and accountability are key attributes of the successful Assistant Community manager.

Additional responsibilities and qualifications for the for the Assistant Community Manager include the following; QUALIFICATIONS: Education: High school diploma or equivalent required. Experience: A minimum of three years of on-site multi-family property Management and supervisory responsibilities required.

Hands on affordable housing experience (LIHTC and/or HUD) highly desired. Abilities: Proficiency in Microsoft Office (Excel, Word and Outlook) Must have a solid background in property management software, technological systems and other online systems used for marketing and managing the property. Experience with Real Page/One Site or similar strongly desired Relate well to people from diverse backgrounds Articulate, patient, organized, customer oriented, pro-active, enthusiastic, team player, and goal oriented Good verbal and written communication and relate effectively towards others Must have self-initiative with the ability to problem-solve and prioritize work with good time management skills Ability to work efficiently and effectively to identify and act on areas of concern and urgency Ability to interpret financial reports and analyze the data and ledgers Work in a collaborative manner and in a team environment or independently Ability to inspect the property, amenities, and show properties on multi levels.

Stamina for fast paced working environment COMPENSATION: Salary is based on experience and designations. This is a full-time position.

Full Time Position includes health benefits, 401K, Paid Time off and Holiday Pay. Please submit your salary requirements in a cover letter with your resume. Candidates must pass a background screening and drug screening.

Please note that Arrowhead Housing takes the California legal drugs into consideration. Employer is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.