Assistant Clinic Manager (37924)

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.

• Interact professionally with other employees, customers and suppliers.

• Work effectively as a team contributor on all assignments.

• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Position purpose.

Responsible for personnel management and oversight of office operations. Responsible for the enforcement of office policies and procedures. Responsible for managing the daily operations of the office in conjunction with the Practice Manager.

Responsibilities/Duties/Functions/Tasks:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage daily operations, efficiency, and productivity of the office

• Provide daily oversight and guidance to employees

• Conduct meetings with staff on office policy and procedure changes

• Assist patients with potential billing issues

• Approve time off requests and bi-weekly payroll time for employees

• Fill-in for front office or back office staff as needed

• Serve as office point person for providers, employees, pharmaceutical reps, and vendors

• Serve as liaison between medical office, Practice Manager and corporate office

• Manage office supplies and order inventory as needed

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, postal machines, etc.

Work Environment: Position is in a well-lighted medical office environment. Occasional evening and weekend work.

Physical Requirements: Work requires hand dexterity for office machine operation, stooping and bending to files and supplies, mobility to complete errands, or sitting for extended periods of time. Occasionally lifting files or paper weighing up to 20 pounds. Stress can be triggered by multiple staff demands and deadlines. view computer screens for long periods of time.

Occasional evening or weekend work may be required.

Qualifications

Qualifications

Education: Associates degree in business preferred.

Experience: Minimum 2 years medical office management is required. Dermatology experience is preferred.

Performance Requirements:

• Knowledge of clinic and company policies and procedures

• Knowledge of medical terminology and insurance practices

• Knowledge of computer programs and applications

• Knowledge of CPT and ICD-10 coding

• Knowledge of managed care, Medicare, and Medicaid guidelines

• Skill in effective personnel management including training staff and delegating duties

• Skill in written and verbal communication

• Ability to work effectively as a team member with physicians and other staff

• Ability to respond timely to changing demands

• Ability to plan, organize, prioritize and direct the work of others

• Ability to sort and file materials correctly by alphabetic or numeric systems

• Ability to establish and maintain effective working relationships with patients, employees, and the public

• Prior experience interviewing candidates and determining staffing needs

• Experience managing patient issues