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Assistant Client Manager - Surety

Expired Job

Willis Towers Watson Knoxville , TN 37902

Posted 4 months ago

Assistant Client Managers are integral members of our account management teams who proactively obtain, compile and follow up on information critical to providing exceptional consulting, placement and advocacy for Willis Tower Watson clients and prospects. If you're looking to work with a great team of exceptional Property & Casualty professionals while building your knowledge, skills and technical and professional experience with a stable, respected and dominant player in the world of global risk management and consulting, apply for this role today!

The Role

In this role you will be responsible for the day-to-day servicing of clients. This will involve building relationships and working closely with client-decision makers, executing deliverables on our client's behalf in accordance with our SLA's and SOPs and completing various administrative tasks. Duties include but are not limited to:

  • Issuance of Surety bonds as well as perform associated activities based on the specific instructions of the Client and / or Client Manager as communicated

  • Ability to understand and interpret the information presented in a bond request

  • Ability to quickly and accurately enter data from a bond request into the bond issuing system.

  • Process renewals, cancellations/Closures, and riders

  • Assist with resolution of client/carrier accounting issues

  • Prepare and submit billing.

  • Report bonds to carriers and associated filing activities.

  • Prepare written correspondence, reports and analysis as needed for management

  • Communicate effectively with client, client managers and other team members

  • Participate in internal and external meetings

  • Maintain client confidentiality

The Requirements

  • 0-2+ years insurance industry experience related to servicing accounts is a plus.

  • Experience working with Surety, including in an insurance brokerage environment a plus.

  • Experience working with EPIC and Sure Path, a plus.

  • Must be able to obtain a Property and Casualty Insurance License within the first 90 days of employment

  • Excellent verbal and written communication skills.

  • Ability to work independently and in a team setting.

  • Strong customer service, presentation and organizational skills.

  • Strong attention to detail.

  • Working knowledge of Microsoft office including Excel, Word, and Outlook.

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas the dynamic formula that drives business performance. Together, we unlock potential. Learn more at

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Equal Employment Opportunity: Know your rights.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.

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Assistant Client Manager - Surety

Expired Job

Willis Towers Watson