Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.
Assists in managing budget, capital expenditures, preventative maintenance and energy conservation. Assists in maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors as needed. Helps to increase guest and employee satisfaction through effective communications and training.
Education and Experience
CORE WORK ACTIVIITES
Assisting in Management of Property Operations
Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
Establishes and maintains open, collaborative relationships with employees.
Monitors timeliness and quality of completion of repair work orders.
Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
Assists in providing regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.
Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
Selects and order or purchase new equipment, supplies, and furnishings.
Assists in supervising the day-to-day operations of Engineering and related departments.
Assisting in Maintaining Property Standards
Assists in inspecting and evaluating the physical condition of facilities in order to determine the type of work required.
Maintains accurate logs and records as required.
Operates generators and fire pumps as necessary.
Provides emergency response services 24/7.
Repairs equipment (e.g., refrigeration, laundry) as necessary.
Ensures all employees have the proper supplies, equipment and uniforms.
Ensuring Exceptional Customer Service
Empowers employees to provide excellent customer service.
Sets a positive example for guest relations.
Conducting Human Resources Activities
Helps train employees in safety procedures.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Communicates performance expectations in accordance with job descriptions for each position.
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Participates in the employee performance appraisal process, providing feedback as needed.
Uses all available on the job training tools for employees.
Solicits employee feedback.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.