Assistant Business Office Manager (Abom)

Signature Healthcare Nashville , TN 37201

Posted 2 months ago

Nashville Community Care & Rehabilitation at Bordeaux is a 419 bed skilled nursing facility situated on a park-like campus on the northwest side of Nashville, Tennessee. The elegant building, dating back to the 1800s, is immaculate and provides highly skilled clinical care.

We also have a unit dedicated to ventilator dependent patients, vent weaning and tracheostomy patients. Professional therapists provide physical, occupational, and speech therapies in 3 spacious gyms, while restorative therapy is offered in another large gymnasium. Many other services are available for a wide assortment of conditions requiring round-the-clock nursing care, including a secure unit for individuals with advanced dementia.

Signature HealthCARE has a vision to radically change the landscape of healthcare forever. It's more than a corporation it's a Revolution. We are currently seeking an innovative and progressive leader to join the mission.

Signature HealthCARE is an industry leader in post-acute, long term care and rehabilitation services. We operate more than 115 locations across 10 states employing over 17,000 Stakeholders (our thoughtful and loving employees).

A growing number of Signature centers are earning Five-Star ratings from the Centers for Medicare & Medicaid Services. We were also named one of Modern Healthcare's "Best Places to Work" three times!

Signature's culture is unparalleled and founded on three pillars: Learning, Spirituality, and Innovation. Come see what the Revolution is all about!

As Assistant Business Office Manager, you will be responsible for process improvement initiatives that improve the customer experience and assist in management duties including, but not limited to, hiring, training and developing, coaching and counseling, and terminating department staff. ABOM may also assist with Payroll, resident account deposits, month end packet procedures and other special projects as assigned.

Requirements for Consideration include:

  • Minimum of one (1) year management/supervisory experience.

  • Intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.

  • Strong attention to detail and accuracy.

  • Highest level of professionalism with the ability to maintain confidentiality.

  • Function independently, and have flexibility, personal integrity, and the ability to work effectively with stakeholders and vendors.

Signature HealthCARE is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran and other protected categories.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Front Office Operations Manager

Marriott International

Posted 2 days ago

VIEW JOBS 11/15/2019 12:00:00 AM 2020-02-13T00:00 With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott. JOB SUMMARY Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Operations Team * Ensures that goals are being translated to the team as they relate to guest tracking and productivity. * Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. * Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. * Ensures that the team has the capabilities to meet expectations. * Leads by example demonstrating self-confidence, energy and enthusiasm. * Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them. Managing Property Operations Function(s) * Follows property specific second effort and recovery plan. * Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. * Takes proactive approaches when dealing with employee concerns. * Extends professionalism and courtesy to employees at all times. * Communicates/updates all goals and results with employees. * Meets semiannually with staff on a one-to-one basis. * Assists/teaches the team scheduling against guest and hours/occupied room goals. * Performs hourly job functions as needed. Managing and Monitoring Activities that Affect the Guest Experience * Provides excellent customer service by being readily available/approachable for all guests. * Takes proactive approaches when dealing with guest concerns. * Extends professionalism and courtesy to guests at all times. * Responds timely to customer service department request. * Ensures all team members meet or exceed all hospitality requirements. Managing Profitability * Assists in performing required annual Quality audit with GM & RD. * Ensures a viable key control program is in place. * Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Conducting Human Resources Activities * Interviews and assists in making hiring decisions. * Receives hiring recommendations from team supervisors. * Ensures orientations for new team members are thorough and completed in a timely fashion. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Marriott International Nashville TN

Assistant Business Office Manager (Abom)

Signature Healthcare