Assistant Branch Manager
A career at SmartBank is more than just a job, it is a family where values are upheld and hard work is recognized. Our SmartBank team of associates are trustworthy, loyal and innovative. We have been supporting our customers for over 10 years in Tennessee, Alabama, and Florida and are continuing to grow. We empower our associates to treat our customers with care and to be involved in the communities we support. We build exceptional value by fostering a work environment that respects individual needs, establishes high expectations and recognizes achievement - It is the SmartBank way.
SmartBank Associates enjoy an AMAZING benefits package that includes - company apparel, medical, dental, vision, long and short term disability, 401(k), EAP, life insurance and paid time off (PTO).
Our Assistant Branch Managers will be held accountable for:
Upholding SmartBank's Core Values and Core Purpose.
Supervises front-line associates and assures that appriopriate controls are observed. Assists front line associates in dealing with client problems, coaching them where appropriate.
Implements appropriate controls and action plans regarding the paying and receiving and client service functions to assure efficient and effective management.
Supports FSRs and assures that appropriate controls are observed. Assists FSRs in dealing with client problems, coaching them where appropriate.
Ensures that FSRs are fully informed of appropriate policies and procedures and provides on the job training, if necessary.
Monitors cash held in the branch and individual teller stations to minimize exposure to loss while assuring availability.
Reviews FSRs outages on a regular basis, reinforcing training where necessary and taking other actions appropriate under the circumstances including reporting major discrepancies to the Branch Administrator in the absence of the Branch Manager. Assists FSRs in balancing problem situations.
Ensures that all new FSRs are thoroughly trained in branch operation functions, in addition to assisting with client issues and/or questions.
Performs FSR functions as needed.
Ideal candidates for the role will include:
High School Diploma or equivalent required. Bachelor's preferred.
Minimum 1 year of banking experience required.
Supervisory job experience required.
Excellent customer service skills.
All candidates must be willing to submit to a pre-employment credit and background check.
SmartBank is an Equal Opportunity Employer