Middlesex Savings Bank Concord , MA 01742
Posted 1 week ago
Overview
It is the responsibility of the Assistant Branch Manager II to represent Middlesex Savings Bank to the public and to their employees, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, development of staff, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Assistant Branch Manager II assists the Branch Manager in overseeing a small, medium or large size branch, ensuring that the branch functions in an effective and efficient fashion. They oversee branch staff and assist in the scheduling, coordination, and delegation of work assignments; support branch service and sales goals, conduct a wide array of customer transactions; and deepen customer relationships by recommending products and services as appropriate. The Assistant Branch Manager II may oversee an office that does not have a Branch Manager assigned on premises.
Responsibilities
Leads by example as an active part of the branch team. Performs the functions of a Branch Manager in the Branch Manager's absence, as appropriate. Performs the functions of an Assistant Manager I, Senior Banker and Banker as necessary and appropriate. Takes personal ownership and accountability for their performance and that of their team. The Assistant Manager II actively supports the Branch Manager in teambuilding efforts, staff meetings, etc. Coordinates with business partners for meetings, training, etc. to ensure good relations and efficient transitions to other business lines.
Follows through on tasks and assignments; manages time and priorities effectively and demonstrates flexibility. Expresses ideas well and clearly; uses professional written, verbal and electronic communications. Fosters relationships within the branch community and keeps branch manager apprised of relevant events or opportunities. The Assistant Manager II participates in community events that are supported by their branch as appropriate.
Requirements
Education
Associate's Degree or its equivalent is required
Bachelor's Degree is preferred
Work Experience
Additional Requirements
Knowledge, Skills, and Abilities
Demonstrated leadership ability.
Must possess knowledge of basic math principles and be able to perform basic mathematical procedures.
Demonstrated customer service, sales, organizational, communication, and interpersonal skills.
Must possess strong attention to detail.
Must possess at least intermediate technology skills, including knowledge of Microsoft Office applications.
Must demonstrate initiative and ability to make decisions independently.
Must demonstrate knowledge of bank and branch security procedures.
Must be able to work extended and weekend hours.
Scheduling and work location flexibility required.
Must be able to sit for extended periods of time.
Must be able to lift and carry at least 25 pounds.
Licenses and Certifications
Middlesex Savings Bank