An Assistant Branch Manager is responsible for the co-management of a branch under the direction of the branch manager. As a leader in our branch network, you will assist in driving all facets of sales, service and operations of the branch. You will also directly manage the branch service and operations team in the main or large branch. You will motivate your team to achieve sales targets, acquire new consumer and business customers, initiate referrals to partners and deepen all existing customer relationships. Your success will be recognized because of how you proactively drive business inside and outside the branch.
Your responsibilities include:
Managing a portfolio of high value consumer and business customers.
Leading your team in the process of referring customers to other areas of the bank in order to deepen relationships and build strong internal partnerships.
Motivating your team to provide excellent customer service and effectively resolving customer issues.
Proactively driving sales through assigned customer portfolio, pre-set appointments, outside calling, Centers of Influence, referrals from customers and other partners.
Leveraging available tools and technology to drives sales and service and ensure your team does the same.
Maintaining knowledge and educating team on all products, services, technology and policies.
Maintaining an active role in the community and developing key business and community relationships.
Managing the overall operations of the branch and ensuring adherence to all operations, security, risk and regulatory policies and procedures.
Demonstrating acumen in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation.
Strong comfort level with technology such as mobile services and online banking services is a plus.
Huntington Bancshares Inc