The Assistant Branch Manager assists the Branch Manager in delivering superior financial results and best in class customer service by creating a proactive sales and service environment and maximizing employee productivity and effectiveness. Works with other internal lines of business to maximize growth and profitability. Responsibilities include:
Establish and enhance the bank's presence in the local community and drive the bank's Community Reinvestment Act Program through participation in community and bank events as well as involvement in local organizations
Perform duties of Branch Manager in his/her absence
Cross-sell products and services aligning with customer needs including deposit, loan and retirement products
Participate in networking events and initiate outbound calling efforts to drive branch sales
Perform Personal Banker duties as necessary
Conduct meetings to keep team members informed and motivated
Perform coaching sessions with Retail team members and address employee performance issues as needed
Oversee operations, including training, scheduling and facility management
Ensure compliance of all department, bank and regulatory policies and procedures
Oversee adherence to all security procedures established to ensure safety for employees and customers
Resolve escalated customer matters
High School education required; college degree or related banking experience preferred
Previous managerial experience preferred
Minimum 3-5 years previous banking experience
May require NMLS certification
As your local community bank, we work hard to support the neighborhoods we serve. We are members of many local chambers of commerce, and we're active in local charities, local government, school boards and community development activities. At Wintrust you can "Have it All" with access to the big bank resources and the customer service you can only get from a local community bank that makes decisions locally and still calls customers by their name. We invite you to be part of the Wintrust team by submitting your application today!
Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, gender, sexual orientation, gender identity, national origin, veteran status, or disability.
Wintrust Financial Corporation (Wintrust) is a financial services company based in Rosemont, Illinois, with approximately $27 billion in assets. We engage in the business of providing traditional community banking services, commercial banking, wealth management services, commercial insurance premium financing, life insurance premium financing, mortgage origination, short-term accounts receivable financing, and certain administrative services, such as data processing of payrolls, billing and treasury management services. We provide community-oriented, personal and commercial banking services to customers located in the greater Chicago, Illinois and southern Wisconsin areas through our 15 wholly-owned banking subsidiaries.