Assistant Branch Manager - Bedford, MA

Brookline Bancorp, Inc. Bedford , MA 01730

Posted 4 months ago

About Brookline Bank

Since 1871, Brookline Bank has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. Today, we have 25 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations.

What is Brookline Bank's most valuable asset? Our employees! That's why we offer competitive pay and excellent benefits which includes a matching 401k. Brookline Bank provides a great working environment that offers opportunities for advancement. We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork.

We are currently looking for an Assistant Branch Manager in our Bedford branch with supervisory experience that is knowledgeable of the banking industry and possesses excellent customer service skills. In this role you will work closely with the Branch Manager to assist with all functions of a retail branch. If you're driven, customer service focused, a strong team player and looking to advance your career, please apply today!

Job Duties & Responsibilities

  • Identify customer financial needs and delivers solutions by offering products.

  • Proactively deepens existing relationships by uncovering needs

  • Develops new customer relationships capitalizing on in-bound inquiries and outbound business development

  • Participates with the branch manager to develop a sales plan, implement sales activities and distribute and monitor branch sales results and overall goals

  • Educates customers with all products and services and alternate delivery channels.

  • Assist in managing branch operations, branch security, and audit and compliance procedures

  • Research, resolve and follow through on all customer problems and inquires

  • Interviews consumer loan applicants, performs analysis, follows through with documentation and closes all consumer and equity loans and lines

  • Perform all duties in compliance with BSA/AML regulations

Skills & Experience Required

  • Minimum of two years supervisory experience, banking industry preferred

  • Strong sales, management and team leadership background

  • Extensive experience working with commercial customers and commercial lenders

  • Proficient knowledge of Cash Management products

  • In-depth knowledge of bank operations, systems, and compliance

  • Excellent oral and written communication skills

  • Excellent customer service and interpersonal skills with a strong customer focus

  • Strong computer skills and proficient experience with Microsoft Office products

  • Cold calling and outside business development experience

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Assistant Branch Manager - Bedford, MA

Brookline Bancorp, Inc.