About Brookline Bank
Since 1871, Brookline Bank has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. Today, we have 25 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations.
What is Brookline Bank's most valuable asset? Our employees! That's why we offer competitive pay and excellent benefits which includes a matching 401k. Brookline Bank provides a great working environment that offers opportunities for advancement. We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork.
We are currently looking for an Assistant Branch Manager in our Bedford branch with supervisory experience that is knowledgeable of the banking industry and possesses excellent customer service skills. In this role you will work closely with the Branch Manager to assist with all functions of a retail branch. If you're driven, customer service focused, a strong team player and looking to advance your career, please apply today!
Job Duties & Responsibilities
Identify customer financial needs and delivers solutions by offering products.
Proactively deepens existing relationships by uncovering needs
Develops new customer relationships capitalizing on in-bound inquiries and outbound business development
Participates with the branch manager to develop a sales plan, implement sales activities and distribute and monitor branch sales results and overall goals
Educates customers with all products and services and alternate delivery channels.
Assist in managing branch operations, branch security, and audit and compliance procedures
Research, resolve and follow through on all customer problems and inquires
Interviews consumer loan applicants, performs analysis, follows through with documentation and closes all consumer and equity loans and lines
Perform all duties in compliance with BSA/AML regulations
Skills & Experience Required
Minimum of two years supervisory experience, banking industry preferred
Strong sales, management and team leadership background
Extensive experience working with commercial customers and commercial lenders
Proficient knowledge of Cash Management products
In-depth knowledge of bank operations, systems, and compliance
Excellent oral and written communication skills
Excellent customer service and interpersonal skills with a strong customer focus
Strong computer skills and proficient experience with Microsoft Office products
Cold calling and outside business development experience
Brookline Bancorp, Inc.