Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Assistant Banquet Manager- Marriott Marquis Houston Downtown

Expired Job

Marriott International Houston , TX 77020

Posted 2 months ago

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.

JOB SUMMARY

Entry level management position that assists in leading the banquet staff while personally assisting in executing events based on requirements and standards. Assists in developing and directing team to provide consistent, high quality service.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Department Operations and Inventories

  • Assists in managing departmental inventories and assets including par levels and maintenance of equipment.

  • Maintains attendance log for banquet employees.

  • Maintains and enforces established sanitation levels.

  • Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).

  • Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.

  • Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).

  • Uses banquet beverage "Use" records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.

  • Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.

  • Assists in scheduling banquet service staff to forecast and service standards, while maximizing profits.

Participating in and Assisting in Leading Banquet Teams

  • Attends and participates in all pertinent meetings.

  • Leads shifts and actively participates in the servicing of events.

  • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.

Providing and Ensuring Exceptional Customer Service

  • Sets a positive example for guest relations.

  • Interacts with guests to obtain feedback on product quality and service levels.

  • Responds to and handles guest problems and complaints.

  • Empowers employees to provide excellent customer service.

  • Strives to improve service performance.

Conducting Human Resources Activities

  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

  • Ensures employees understand expectations and parameters.

  • Observes service behaviors of employees and provides feedback to individuals.

  • Reviews comment cards and guest satisfaction results with employees.

  • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Housekeeper (FullTime) Marriott Marquis Houston Downtown

Marriott International

Posted 4 days ago

VIEW JOBS 11/16/2018 12:00:00 AM 2019-02-14T00:00 Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. Job Summary The impact you'll make When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they've arrived to their home away from home, be it for a night or a week, and it's perfect. Everything is exactly in its place. Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. That's the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer. What you'll do * Replace guest amenities and supplies in rooms * Make beds and fold sheets * Remove trash, dirty linens and room service items * Greet guests and take care of requests * Straighten desk items, furniture and appliances * Dust, polish and remove marks from walls and furnishings * Vacuum carpets and floor care duties Perks you deserve We'll support you in and out of the workplace by offering: * Team-spirited coworkers * Encouraging management * Wellbeing programs * Learning and development opportunities * Discounts on hotel rooms, gift shop items, food and beverage * Recognition programs What we're looking for * A warm, people-oriented demeanor * A team-first attitude * A gift for paying attention to the smallest details This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional demeanor, clear communication and appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification. You're welcome here Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Marriott International Houston TX

Assistant Banquet Manager- Marriott Marquis Houston Downtown

Expired Job

Marriott International