Assistant Banking Center Manager

Midland States Bancorp, Inc Joliet , IL 60432

Posted 3 weeks ago

The Assistant Banking Center Manager is responsible for individual business development goals along with assisting with managing the sales and operations of the Banking Center. This role works in conjunction with the Banking Center Manager to ensure implementation of policies and programs, in order to achieve company objectives. Coaches Bankers and Tellers on identifying and meeting the needs of the bank's existing and prospective customers, including answering inquiries regarding accounts and consumer loan balances, opening new accounts, and handling customer complaints. Proactively sells banking services to retail customers along with developing current and prospective business clients.

Primary Accountabilities

  • Calls on prospective business customers to generate new clients while also maintaining and expanding existing consumer and business banking relationships.

  • Assists in the training, coaching and motivation of the staff in order to cross-sell the bank's products and services and deepen customer relationships.

  • Support portfolio growth by identifying cross-sell opportunities and displaying sales leadership

  • Assists in the delivery of quality customer service through personal contact with customer prospects and adherence to approved quality standards. Encourages, by example, staff prospecting.

  • May be responsible for providing employees timely, candid, and constructive performance feedback through weekly check-ins, huddle meetings, individual coaching, and observation sessions along with objective performance evaluations.

  • Assists the Banking Center Manger in assuring effective utilization and scheduling of staff along with timesheet approval.

  • Communicates to Retail staff.

  • Ensures Retail Staff completes all required training.

  • Assists Banking Center Manger in the preparation of retail sales and operational reports.

Position Qualifications

Education:

  • Bachelor's Degree preferred and/or 2-3 years of relevant work experience.

  • Broad knowledge of bank systems, consumer loans and deposit accounts.

  • Cash handling and customer service background.

  • Proven sales experience.

Competencies/Other Skills:

  • Energy, Drive, Ambition

  • Learns From Mistakes

  • Leading with Purpose

  • Putting People at Ease

  • Getting Information, Making Sense of It; Problem Identification

  • Being a Quick Study

  • Knowledge:
    Trade and Business

  • Maintains Clear Communication with Customer

LP123

Midland States Bancorp, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Restaurant General Manager Restaurant Manager Restaurant Assistant Manager

Pilot Flying J

Posted Yesterday

VIEW JOBS 11/16/2018 12:00:00 AM 2019-02-14T00:00 Job Description Store Number: 1024 Drive your Future! Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks: * Ensuring excellent hospitality and customer service * Creating a positive work environment for team members * Implementing Human Resource decisions * Performing P&L analysis * Controlling inventory What Are We Looking For? As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: * Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results * Previous management proficiency in high volume retail with P&L accountability * Ability to work a flexible schedule of nights, days, weekends and holidays * Relocation is required for this position Benefits: * Nation-wide Medical Plan/Dental/Vision * 401(k) * Flexible Spending Accounts * Adoption Assistance * Tuition Reimbursement * Flexible Schedule * Weekly Pay 40 East Laraway Road Joliet IL 60436 Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you! Pilot Flying J Joliet IL

Assistant Banking Center Manager

Midland States Bancorp, Inc