Assistant Banking Center Manager - Eastgate Office

RESPONSIBILITIES

• Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.

• Ensure established branch policies and procedures are followed in accordance with Bank guidelines.

• Execute retail banking initiatives and strategies through consultative relationship management

• Act as advocate of digital product adoption for customers and internal support for branch associates.

• Responsible for Deposit Account origination and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts.

• Mine customer relationships for consumer lending opportunities, be familiar with and promote lending products, and originate Consumer Loans.

• Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer.

• Actively work with branch manager and leadership to promote the bank within the market area.

• Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks.

• Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks

• Deliver a consistent, high level of service within our Serving More standards

• Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff

• Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff

• Must be available for periodic community-based or networking events on evenings or weekends as needed

• Other duties as assigned

COMPETENCIES

• Interpersonal/Customer Service Skills

• Written and Verbal Communication

• Ability to understand and follow directions

• Adaptable to change

• Basic Computer Skills

• Ability to influence others

• Organizational Skills/Detail Oriented

• Able to Multi-Task or Juggle Priorities

• Leadership/Management Skills

• Ability to build collaborative relationships

• Ability to develop or mentor others

• Ability to work as part of a team

• Analytical Thinking

• Problem/Situation Analysis

• Ability to work Independently

PHYSICAL REQUIREMENTS

this position mist be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in contact communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE

High School Diploma or Equivalent required

2 - 4 years of experience in banking field required

Associates or Bachelor's Degree in Business, or other business-related field of study

Minimum 1 year of supervisory experience preferred.

SCHEDULE

Operating hours are Monday through Friday 9:00am

• 5:00pm, Friday 9:00am

• 6:00pm, and Saturday 9:00am

• 12:00pm. This position is hourly and full-time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally this position will require 37.5 - 40 hours per week. The average number of Saturdays per month is 2-3.