Common sense is more than just banking, and we believe in finding financial solutions that cater specifically to our client's needs. We are looking for talented associates who understand the complexities of life and will offer simple solutions that best fit the needs of our clients.
If this is what you believe in, then you're definitely right for us. And, we might be the right bank for you.
JOB FUNCTIONS AND RESPONSIBILITIES: The following sets forth the primary responsibilities of this job, but is not an exhaustive list. The Bank, through its managers and supervisors, reserves the right to assign any additional duties necessary to meet the needs of our clients, associates and/or shareholders.
1.Deliver the Client Experience by providing excellent client service with each client and associate interaction.
2.Sell consumer/small business banking products and services to clients and prospects.
3.Manage client portfolio, services relationships and cross-sells all products and services.
4.Under the direction of the Banking Center Manager, train and coach a successful sales team through the development of associates with the primary goal to serve the clients' total financial needs resulting in greater market share, wallet share, and profitability.
5.Achieve individual sales production to meet quarterly and annual goals.
6.Assist in achieving the banking center's specific sales and service goals.
7.Develop and maintain relationships with business partners to maximize sales opportunities and achieve sales standards.
8.Provide a broad base of financial and credit services with the goal of earning 100% of the client's business.
9.Obtain and ensure accuracy of all regulatory and procedural documentation.
10.Demonstrate strong knowledge in installment loan options and ability to provide subject matter expertise to the client base.
11.Protect all client and bank information, by following the Customer Privacy and Information Policy & Procedure for communication with clients, vendors and associates.
12.Responsible for adherence to bank's operational compliance, audit and security policies and applicable state and federal laws.
13.Maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.
14.Interact with others (co-workers, management, clients, and vendors) in a professional and tactful manner including treating them with respect and consideration regardless of their status or position.
EDUCATIONAL KNOWLEDGE AND/OR PROFESSIONAL EXPERIENCE:
Required: This position requires the following educational and/or job experience:
Associate's degree or equivalent
Strong sales and client service skills
Minimum 3-4 years of banking experience
Minimum of 2+ years of sales experience
Must be/become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act.
This position requires compliance with all mortgage regulatory requirements and NBH's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
Bachelor's degree or higher
Previous personal banker experience
Previous supervisor experience
Bilingual language skills
Minimum 4-5 years of relevant job experience
SKILLS AND ABILITIES: The following is intended to give an overview of the requirements of the position, but is not an exhaustive list.
Effective written, verbal and interpersonal communication skills; demonstrated ability to speak effectively to internal and external clients.
Client service driven; responsive to client issues and concerns.
Strong leadership in all areas including sales, referrals and daily banking center operations.
Strong attention to detail and ability to complete work accurately.
Above average ability to think logically in order to analyze situations, and make sound decisions.
Ability to handle multiple tasks simultaneously.
Ability to research various systems.
Proficient at working with multiple computer and software systems.
Ability to calculate figures and amounts such as cash back, loan rates and percentages.
WORK ENVIRONMENT: The following is intended to give an overview of the work environment of the position, but is not an exhaustive list.
Hours can vary from 7:30am-6:30pm M-F and Saturday 7:30am-4:30pm.
Standing for extended periods of time.
Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours).
Must be able to push, pull, pull up, bend, lift at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday.
Must be able to work overtime to the extent necessary.
Thank you for your application!
The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.
The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.
Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
Pay Type Hourly
Glenwood Springs, CO 81601, USA