Who we are
AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry.
What we are looking for
The Assistant Area Manager is an essential role that helps ensure a consistent quality experience each and every stay. This position will require excellent communication and leadership skills, with strong attention to detail. A dedication to hospitality is at the core of the work. The Assistant Area Manager will serve as a brand ambassador, representing AvantStay in all interactions. The ideal candidate is passionate about creating exceptional customer experiences and is a problem-solver, there to ensure that our guests have the best possible stay. The Assistant Area Manager will need to be able to respond swiftly without delay and complications when required. If you can pick up and go on an on-call evening or weekend to solve a problem when necessary then this is the right role for you.
Must be located/reside in the designated area.
What you'll do
Ensure exceptional guest experiences, with a willingness to do whatever it takes to offer a consistent and valuable brand experience
Support the hospitality agent in day to day operations
Perform pre/post-stay inspection of properties when needed
Proactively identify issues and/or quality assurance concerns
Perform light maintenance as needed
Respond to ad-hoc guest or homeowner related issues and solve problems
Track, submit, and stock supply orders to maintain sufficient levels
What you'll bring
2+ years hospitality or customer-facing experience
Comfort working in a startup environment with the empowerment to make decisions that enhance the guest experience.
Willingness to learn, assimilate, communicate, and apply all regulatory requirements.
Positive attitude, amazing communication skills, and great passion for the home-sharing economy.
Strong organizational skills.
Hospitality and/or Real Estate experience is a plus.
Accredited Residential Manager (ARM) designation is a plus.
Reliable car, a valid driver's license, and the willingness to travel regularly within the area
Must be located/reside in the area.
Ability to lift and move heavy objects
Legal right to work in the United States.
Weekend and holiday availability required.
Perks and Benefits
Salary: $55,000 - $65,000 DOE + Bonus & Equity
Complimentary and discount stays at AvantStay properties
Quarterly Mental Health Days
Team bonding and off-site events
What we bring
Bi-Weekly Lunch & Learns, endless growth opportunities, a Professional Development Budget ($1000/yr), In-House Learning & Development Programs, Mentoring & Shadowing Programs, Remote work opportunities, and Employee Recognition!
When you join AvantStay
You'll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we're about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
Diversity, Equity, Inclusion & Belonging
Diversity is at the heart of everything we do - that is why we are committed to making AvantStay one of the most diverse, equitable, and inclusive workplaces on the planet. We're a proud participant of Pledge LA, an organization that believes that Los Angeles will become the most diverse and civically-engaged tech hub in the nation. Our members, tech companies, and VC firms or accelerators based in Los Angeles are committed to increasing their level of community engagement and improving diversity, equity, and inclusion within their organization and investments.
We hold ourselves accountable daily to have our company reflect our surrounding community, which celebrates diversity. We intend to foster an environment where our team is comfortable to be who they are and stand for what they believe in.