Assistant Administrator

NHC Place At Cool Springs Franklin , TN 37064

Posted 2 weeks ago

The Assistant Administrator is responsible for the assisting of the Administrator in the organization and administration of the health care center. This responsibility includes all services, professional and business, within the center operation. The Assistant Administrator shall assume those administrative responsibilities delegated by the Administrator.


  • B.S. degree, preferably a major in Health Administration or Business Administration.

  • Possess a state nursing home administrator's license.

  • Knowledgeable in gerontology.

  • Demonstrated, through prior work experience, competence in leadership and supervisory skills, including oral and written communication skills and human relations.


  • Able to move throughout center.

  • Able to lift 60 70 lbs. on occasional basis.

  • Able to bend, stoop, squat and twist numerous times daily.

  • Able to see and hear adequately in order to respond to auditory and visual requests from patients, visitors and partners.

  • Able to speak in a clear concise voice in order to communicate with patients who may be hearing impaired.

  • Able to carry out fine motor skills and manual dexterity.

  • Able to manage own stress effectively.


The Assistant Administrator is specifically responsible for assisting the Administrator with the following functions:

  • Provide Supervision to Department Directors.

  • Available "on call" 24 hours, 7 days a week.

  • Assumes responsibility for his/her professional growth and development.

  • Promotes growth in all staff (including further education with NHC tuition reimbursement program).

  • Must be able to make administrative decisions.

  • Must be able to work with little or no supervision.

  • Must be able to perform effectively in a crisis situation.

  • Ability to communicate effectively with medical/health care community, patients and families.

  • Ensures that a system for communication is in place to resolve patient/family member concerns or complaints.

  • Ability to interpret and implement regulations (state and federal).

  • Ability to organize and implement systems.

  • Presents a professional appearance at all times. Dress according to the professional standards of NHC.

  • Ensures a caring, quality motivated facility.

  • Be involved with patient admissions, discharges and continued stays.

  • Meets all new patients and meets or makes contact with patients' family representative within 7 days of admission.

  • Develop and coordinate community activity functions.

  • Promote safety awareness through center activities, safety committee and incentive programs.

  • Active involvement in Workman's Compensation claims.

  • Ensures partner awareness of benefits through annual benefit events.

  • Ensures communication of company goals to all partners through the Partners in Excellence (PIE) Program.

  • Facilitator for Family Council.

  • Provide assistance and/or guidance to Activities/Recreation/Social Work Departments with Resident Council.

  • Ensure implementation of NHC The Better Way Customer Satisfaction training, NHC Supervisory training, Corporate Compliance training, HIPAA training and union/union signature card training/education.

  • Ensure orientation of new partners. Directly involved new partner orientation to reinforce leadership and ensure familiarity with partners.

  • Ensures an atmosphere of positive partner relations

  • Develop and/or coordinate programs to reduce employee turnover.

  • Coordinate Quality Assurance program for all departments.

  • Ensure Civil Rights Compliance.

  • Attend meetings, i.e., Utilization Review Committee, Mini UR, Quality Assurance, Safety, Individual Department Inservices, all Partner Inservices, and Department Directors Staff Meetings.

  • Ensure the timely exercise of Disaster and Fire Drills.

  • Assist with Business Office procedures as needed, i.e., A/R contracts, Payroll, Partner Insurance, Patient/Family Assistance, etc.

  • Responsible for Center and Departmental Budget preparation and performance as needed.

  • Assures compliance with State and Federal Regulations and NHC Corporate and Center policies.

  • Responsible for attaining NHC and Center goals.

  • Other duties may be assigned from time to time.

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Assistant Administrator

NHC Place At Cool Springs