Asset Protection Specialist

Kroger Novi , MI 48377

Posted 2 months ago

Department: Enterprise Operations

Position Type: Employee

Position Reports To: District Asset Protection Manager

Position Supervises: None

Pay Level: 14

FLSA Status: Non-exempt

Position Summary:

Protect company assets through the execution of safety initiatives, inventory recovery and internal and external theft reduction programs. Assist with reduction of lost inventory, time, and assets, monitor surveillance equipment and partner with the district asset protection (AP) manager in the implementation and oversight of AP initiatives. Identify, observe and apprehend shoplifters and others (internal or external) involved in criminal activity impacting the company. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

  • Conduct plainclothes surveillance to detect internal and external loss within a store environment

  • Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts

  • Comply with all federal, state, and local laws, as well as company policies and procedures, when carrying out responsibilities

  • Conduct physical security checks; make recommendations to prevent loss and improve profitability

  • Partner with law enforcement and prepare case reports for criminal prosecution

  • Identify and resolve conditions/behaviors that affect shrink, safety and profitability by auditing for compliance and communicating AP awareness

  • Serve as a district and division liaison to identify and develop solutions to reduce waste

  • Complete thorough reports on all AP related activities

  • Support the district asset protection manager (APM) in execution of AP initiatives

  • Ensure the implementation and effectiveness of AP strategies at store level

  • Assist the district APM with external and internal investigations

  • Testify in court and labor hearings on behalf of the company

  • Ensure compliance with corporate policies and procedures

  • Test functionality of store AP equipment (EAS, Lane Hawk, CCTV, etc.) during store visits

  • Travel to locations throughout the division and maintain ability to work a varied schedule and on weekends

  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications/Education:

  • High school diploma or GED

  • Demonstrated ability to maintain integrity, honesty and professionalism

  • Strong written and oral communication skills

  • Good customer service skills

  • Ability to diffuse confrontational situations

Desired Previous Job Experience/Certification:

  • 1+ years retail asset protection experience

  • Operational knowledge of CCTV systems

  • Multi store asset protection experience

  • College degree

  • Wicklander certification

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: High School Diploma/ GED Required

Required Certifications/Licenses: None

Shift(s): Day; Evening; Overnight

Regions: Midwest

States: Michigan


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Asset Protection Specialist