Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt
Protect company assets through the execution of safety initiatives, inventory recovery and internal and external theft reduction programs. Assist with reduction of lost inventory, time, and assets, monitor surveillance equipment and partner with the district asset protection (AP) manager in the implementation and oversight of AP initiatives.
Identify, observe and apprehend shoplifters and others (internal or external) involved in criminal activity impacting the company. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions
Conduct plainclothes surveillance to detect internal and external loss within a store environment
Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts
Comply with all federal, state, and local laws, as well as company policies and procedures, when carrying out responsibilities
Conduct physical security checks; make recommendations to prevent loss and improve profitability
Partner with law enforcement and prepare case reports for criminal prosecution
Identify and resolve conditions/behaviors that affect shrink, safety and profitability by auditing for compliance and communicating AP awareness
Serve as a district and division liaison to identify and develop solutions to reduce waste
Complete thorough reports on all AP related activities
Support the district asset protection manager (APM) in execution of AP initiatives
Ensure the implementation and effectiveness of AP strategies at store level
Assist the district APM with external and internal investigations
Testify in court and labor hearings on behalf of the company
Ensure compliance with corporate policies and procedures
Test functionality of store AP equipment (EAS, Lane Hawk, CCTV, etc.) during store visits
Travel to locations throughout the division and maintain ability to work a varied schedule and on weekends
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum Position Qualifications
High School Diploma or GEDExcellent oral/written communication skills
Exceptional customer service skills
Demonstrated ability to maintain integrity, honesty and professionalism
Ability to diffuse confrontational situations
Desired Previous Experience/Education
Bachelor's DegreeWicklander Certification1 year of retail asset protection experience
Any multi-store asset protection experience
Operational knowledge of CCTV systems
Education Level: Bachelor's Desired
Required Travel: Up to 75%
Required Certifications/Licenses: None
Position Type: Full-Time
Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers.
No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.
At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: AR || Little Rock || 8415 W Markham St || 72205 || Kroger Stores || None || Asset Protection || Employee || Exempt || Full-Time || None