Asset Protection Manager
Prevent and detect retail losses by:
Training, implementing, and monitoring store Asset Protection processes,
Managing the in-store Asset Protection personnel, and
Conducting investigations of theft, fraud, misappropriation, and employment law allegations
Monitoring compliance to programs and processes designed to reduce operational shrink
Job Responsibilities and Accountabilities
Promote the adherence to company policies and procedures; report and escalate noted deficiencies as appropriate
Conduct regular store inspection checks insuring compliance of all operational processes related to shrink reduction, loss controls and physical security; assist in follow-up action plans or maintenance calls as needed
Assist in the development and implementation of proactive Asset Protection and shrink reduction initiatives and strategies for all stores
Monitor in-store, Banner office Asset Protection Shrink Programs and Distribution Center security programs (as directed), and make recommendations to ensure effectiveness
Promote the Exception Reporting System to ensure compliance with goals and objectives
Investigate both internal and external theft, misappropriation, and fraud issues.
Investigate Employment related allegations such as sexual harassment, discrimination, workplace violence, wage and hour issues, etc. as requested by Human Resources and Employee Relations
Present facts at unemployment, EEOC and union hearings as appropriate
Testify in court as the company expert on investigations, as needed
Ensure that all Asset Protection and Security personnel have been properly trained
Assist in the training of store management and employees in the areas of, but not limited to shrink awareness, operational shrink processes, internal and external theft, and serious incident awareness
Employee Relations Managers.
Maintain formal and informal channels of communications though the organization
Act as liaison with Government Agencies, Law Enforcement Agencies, Community groups, Judicial Agencies, etc.
Prepare and submit investigation case reports to Asset Protection Management
Prepare and submit Employment related investigations to Human Resources and
Prepare and submit reports on store inspections to the appropriate levels of management
Prepare and submit recaps on store shrink action plans as needed
Assist in the recruitment and selection of store Security and Asset Protection candidates
Supervise the Asset Protection programs and in-store Asset Protection employees within the assigned stores or district
Assign employees to jobs and instructs them in performance of work, setting goals, and meeting objectives
Review and evaluate work of subordinates, recommends promotions and/or salary increases
Assists in the development of short and long-range plans for Security and Asset Protection personnel
10 -- 30 Store Asset Protection Specialists
Contract Security Services as needed
Relevant Experience, Education, Certification, Knowledge, Skills and Abilities
College degree preferred
1 -- 5 years' experience as an Asset Protection Specialist or equivalent work experience
Knowledge of city, county, state penal codes, particularly those laws related to but not limited to shoplifting, arrest, courtroom demeanor, bad check collection, etc.
Possess the ability to influence and work with and through others to achieve desired results. Must have the ability to represent the Company's interest to outside parties
General knowledge of computer capabilities (word, excel, e-mail)
Possess good communication skills, both oral and written as well as the ability to make effective presentations before groups. Possess strong interpersonal skills to deal effectively with a wide variety of people both in person and over the telephone
Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe and thorough completion of work activities. Possess ability to concentrate and deal with frequent interruptions
Most work is performed in a temperature-controlled office environment
Incumbent may sit for long periods of time at desk or computer terminal
Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday
Incumbent could spend a majority of time traveling throughout the Banner visiting retail units, attending hearings and arbitrations, etc.
Must have own transportation and be available for overnight travel. Banner-wide travel, up to 70%
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.
IF INTERESTED IN THIS POSITION:
Email your resume to: email@example.com
SHAW'S SUPERMARKET'S, INC. IS AN EQUAL OPPORTUNITY EMPLOYER