Asset Protection Manager

Kroger Snohomish , WA 98290

Posted 3 weeks ago

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Department: FM Store Operations

Post End Date:

Position Type: Employee

Position Reports To: Store Director

Position Supervises: Asset Protection Specialist, Uniform Security Officer, Lot Security Officer, Customer Engagement Specialist

Pay Level: 63

FLSA Status: Exempt

Position Summary:

Manage the Asset Protection department. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
Maximize sales and sales margins
Reduce customer and associate dishonesty by initiating action to identify high theft areas and by investigating and apprehending individuals involved in both internal and external theft
Monitor large shrink areas in stores
Provide credible court testimony
Implement corporate and divisional service, merchandising and operating requirements
Maintain knowledge of corporate and divisional merchandising plans, expectations and timetables
Achieve department and store financial objectives/goals
Develop, implement and assess weekly work schedules and adjust those schedules as necessary
Conduct internal investigations
Minimize exposure to civil liability
Verify electronic article surveillance (EAS) is being utilized and maintained
Participate in safety meetings
Co-chair/attend shrink meetings
Prepare missing merchandise reports
Promote associate participation in the Fred Meyer Incentive Award Program
Maintain compliance with corporate policies
Promote and follow company initiatives
Maintain compliance with all safety guidelines and standards
Communicate and collaborate with corporate associates to support asset protection initiatives
Work with associates to manage all common associate areas (e.g., break rooms and training areas) to ensure they are inviting in appearance and reflect "Our People Are Great" initiatives
Maintain flexibility to work any shift and weekends on a regular basis
Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications/Education:

High school diploma or general education degree (GED) plus one year experience in retail asset protection or a combination of relevant education and experience
Minimum 18 years of age/21 in Alaska
Ability to pass a drug test
Ability to work in a fast-paced environment while maintaining a high degree of accuracy and attention to detail
Ability to handle sensitive information while maintaining a high degree of confidentiality
Ability to organize/prioritize tasks/projects
Familiarity with asset protection terms and processes
Ability to make independent judgments with minimal supervision
Ability to continue education
Ability to pass a criminal background check
Valid driver's license
Ability to pass all state and federal private security requirements for licensing or certification

Desired Previous Job Experience:

Knowledge of Fred Meyer policies, procedures and organizational structure
Strong interrogation/interviewing skills

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: High School Diploma/ GED Required

Required Travel: Up to 25%

Required Certifications/Licenses: Driver's License

Regions: West

States: Washington

Keywords: Asset Protection Manager Loss Prevention Manager

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