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Asset Protection / Loss Prevention Security Guard, Full Time: Valley Fair, CA

Expired Job

Macy's, Inc. Santa Clara , CA 95051

Posted 2 months ago

713102032

Job Overview:

The Security Guard's primary responsibility is to deter theft, communicate suspicious activity to the Asset Protection/Loss Prevention Department, maintain a safe business environment, and provide strong customer service. The Security Guard is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store. Performs other duties as assigned.

The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here.

Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.

Essential Functions:

  • Successfully complete all Asset Protection/Loss Prevention training requirements including CPR and First Aid and maintain personal certifications as required by law

  • Monitor high shortage areas such as receiving and jewelry as needed; may perform audit functions

  • Use two-way communication devices to maintain contact with Store Detectives to ensure store safety

  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection/Loss Prevention Manager

  • Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence

  • Regular, dependable attendance and punctuality

QUALIFICATIONS:

Education/Experience:

High School Diploma or equivalent. Some college is desirable. Completion of Store Agent Training program required upon assignment to position.

Communication Skills:

Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent written and verbal communication skills.

Physical Demands:

This position involves regular walking, standing, hearing, and talking. Extended periods of sitting are also involved.

Some kneeling, stooping, crouching, or crawling may be involved. Involves moving and/or lifting at least 30 lbs. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Ability to use restraints in an apprehension. Ability to sustain long periods of time enclosed in surveillance areas. Involves close vision, color vision, depth perception, and focus adjustment.

Other Skills:

Must be able to operate cameras and other surveillance equipment. Ability to think and act clearly in possible stressful and hostile situations.

Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency. Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.

This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.



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VIEW JOBS 10/27/2018 12:00:00 AM 2019-01-25T00:00 713105122 Job Overview: The Seasonal Asset Protection Security Guard's primary responsibility is to work as part of a team and maintain a strong focus on customer service to meet department and store objectives for deterring theft and ensuring a safe business environment. This position involves long periods of standing. In most instances the Seasonal Asset Protection Security guard will stand at a customer and/or employee entrance/exit door(s) for long periods of time and/or walk through high shortage departments to deter theft and provide customer service. In order to present our customers with the best holiday shopping experience, many of our Seasonal associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day! Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving. Essential Functions: * Deter theft by offering customer service * Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence * Communicate with the Asset Protection Department * Respond to customer and associate incidents to facilitate first aid and minimize company liability * Assist Detectives with the Recovery of stolen merchandise * Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law * Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager * Perform other duties as needed * Follows shortage programs and procedures * Perform these functions in an efficient manner, as directed by the Supervisor * Regular, dependable attendance and punctuality Qualifications: Education/Experience: * High School Diploma or equivalent. * Some college is desirable. * Completion of Store Agent Training program required upon assignment to position. Communication Skills: * Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Excellent written and verbal communication skills. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator Reasoning Ability: * Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: * This position involves long periods of standing and remaining stationary. * It also involves regular walking, hearing, and talking. * Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Skills: * Ability to think and act clearly in possible stressful and hostile situations. * Ability to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Collaborate and function as a member of a team. * Must possess a strong sense of urgency. Work Hours: * Flexible with scheduling and available to work retail hours, which will include early morning, day, late evening, weekends, and/or holidays. * You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. Santa Clara CA

Asset Protection / Loss Prevention Security Guard, Full Time: Valley Fair, CA

Expired Job

Macy's, Inc.