Develop your investigative skills as part of our industry-leading asset protection team you'll use innovative technology and dive deep into analytics to reduce shortages and protect Macy's bottom line. You'll have lots of opportunity to grow your career under leadership that's committed to developing their teams and building leaders, and you'll also have the ability to focus on highly specialized areas including Investigations, Organized Retail Crime, and Asset Protection Training.
The Lead Asset Protection/ Loss Prevention Detective's primary responsibility is to train, educate, and supervise staff in detecting and preventing theft of company property. Train and coach AP/LP staff on apprehension. Support store's efforts in providing the best customer service within a controlled environment so as to ensure maximum sales at the highest profit rate attainable. Performs other duties as assigned.
The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here.
Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.
Participate in initial orientation and on-going training including the computer, surveillance, and alarm systems
Be an expert of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
Develop and maintain relationship with local law enforcement to facilitate maximum coordination for potential criminal cases
Testify in court concerning any case, criminal or civil, where in the company is a party of interest to which the AP/LP Store Detective is summoned
Responds to alarm conditions at assigned store
Regular, dependable attendance and punctuality
High School Diploma or equivalent.
Some college is desirable.
Two to three years loss prevention experience or training.
Completion of Store Agent Training program required upon assignment to position. Additional Store Agent Training is required for this level.
Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Excellent written and verbal communication skills.
Basic math functions such as addition, subtraction, multiplication, and division.
Able to use a calculator.
This position involves regular walking, standing, hearing, and talking. Extended periods of sitting are also involved. Some kneeling, stooping, crouching, or crawling may be involved. Involves moving and/or lifting at least 30 lbs.
Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to use restraints in an apprehension.
Ability to sustain long periods of time enclosed in surveillance areas. Involves close vision, color vision, depth perception, and focus adjustment.
Must be able to operate cameras and other surveillance equipment.
Ability to think and act clearly in possible stressful and hostile situations.
Ability to collaborate and function as a member of a team.
Must possess a strong sense of urgency.
Should be comfortable with the use of computers and frequent use of RF equipment.
This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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