Asset Protection Coordlp

CVS Health Bronx , NY 10451

Posted 2 months ago

Job Description:

Summary:
The Asset Protection Coordinator ("APC") is primarily responsible for preventing and deterring theft and limiting the loss of Company assets/products in the store(s) to which he or she is assigned, through provision of attentive customer service and the effective implementation of other loss prevention programs and strategies.

While the APC reports directly to a Store Manager ("SM"), he or she will also work closely with the Asset Protection and Analytics Department to understand and implement loss prevention programs and strategies with the assigned store(s). The APC also gathers information and provides feedback about theft and loss within the store(s), and suggests changes to improve the effectiveness of the Company's loss prevention programs and strategies. This is not a covert/undercover position; the APC wears a CVS uniform to be immediately identifiable as a CVS colleague. Essential Functions:

Provides attentive, friendly customer service. Greets all customers, provides answers to general customer questions, and assists with opening and securing locked shelves and showcases per customer requests. Moves throughout the store to monitor assigned store(s) for activity that causes the loss of CVS Pharmacy assets/products.

Communicates with Store Management about observations and asks Store Management for guidance/assistance if theft is suspected. Does not apprehend suspected shoplifters. Contributes to the execution of Store Shrink Action Plan through execution and follow-up of internal, external, and operations components of the plan.

Inspects high-risk categories and assets/products regularly to detect and deter theft activity. Ensures use of approved asset/product protection equipment and the security labeling program. Conducts colleague and vendor bag checks per company guidelines.

Prepares reports as requested by management, including reports of theft incidents, as well as other significant events and activities related to loss prevention. Document the completion of projects, tasks and incidents through daily and/or weekly reports, as requested by management.

Required Qualifications

  • Physical abilities to support the essential functions of the role as listed above, such as able to stand and/or move throughout the store for the majority of work time in order to provide excellent customer service and conduct effective loss prevention monitoring. Able to stoop, knell or crouch, and able to reach or grasp objects, including objects on lower shelves.

    Able to perform duties requiring manual dexterity, including but not limited to: applying security tags, and using keys to open and close locks. Excellent observational skills and able to recall and describe detailed facts. Able to see and hear in order to perform observational duties, including but not limited to: reading small print on labels, tags or containers.

    Able to engage and communicate well with customers and provide excellent customer service. Able to communicate effectively, both verbally and in writing. Able to prepare and submit reports to management as requested.

    Able to communicate effectively with both direct manager, the SM, and the Asset Protection team. Work a flexible schedule that will include nights and weekends. Able to drive or travel between stores during the work day if assigned to multiple stores.

Preferred Qualifications

Possess at least one (1) year experience in a customer-facing role within CVS Pharmacy or in a similar retail work environment or customer service setting.

Education

Verifiable High School diploma or GED is required.

Business Overview

It's a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.

At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees.

With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the country's health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at https://cvshealth.com/covid-19

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace.

We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site.

We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team or calling 877-805-9511.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout, contact the Modern Hire Help Desk at 1-877-451-1695 or cvs_support@modernhire.com.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Asset Protection Associate

Stop And Shop

Posted 1 month ago

VIEW JOBS 5/6/2020 12:00:00 AM 2020-08-04T00:00 Job Description We are looking to fill roles in the areas of the Bronx and Queens, NY. Stop & Shop is seeking Asset Protection Associates to join our team! Begin a career journey focused on your development and success and enjoy a culture that supports and values our customers, our neighbors and each other. Asset Protection Associates are responsible for providing a secure destination to shop for our customers, a safe workplace for our associates and the protection of company assets for the ongoing success of our stores. Responsibilities include, but are not limited to the following: * Investigating the loss of asset(s) including merchandise, money and property; * Preventing loss and shrink through monitoring, surveillance and other LP tactics; * Ensuring the safety and security for assigned stores; * Monitor and implement shrink reduction strategies. Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. At Stop & Shop, we provide reasonable accommodations to applicants and employees with disabilities. If you have a disability and require assistance in this application process, please inquire at the Customer Service Desk in any store or at the corporate office. Stop And Shop Bronx NY

Asset Protection Coordlp

CVS Health