Asset Protection Agent
The primary purpose of the Asset Protection Agent is to ensure a safe secure and profitable store environment for Rite Aid associates and customers while upholding the core values and service attributes consistent with the Rite Aid brand and strategy.
Observe, investigate and detain for authorities individuals that commit criminal acts in assigned store location(s).
Prevent internal and external (shoplifting/theft) losses by coaching and providing feedback to store associates on executing internal controls and creating/executing external theft strategies and tactics.
Assist in maintaining the physical security of the assigned store(s) such as auditing alarms, close circuit TV, lighting, etc.
Conduct Electronic Article Surveillance (EAS) audits, maintain log book and react to EAS activation.
Assist Asset Protection District Manager (APDM), Store Manager, or other field/corporate management with internal investigations and other special investigations as necessary.
Assist with completing Shrink Visit Guides (SVGs).
Assist with adherence of Food Safety and Sanitation practices.
Assist with monitoring DC shipment procedures to ensure compliance with company policies, procedures and protection of company assets.
Assist in the training of store associates on company policies and procedures as well as shrink management tactics while maintaining the Shrink Awareness Board as directed by APDM.
Assist with receiving DSD shipments, credits and auditing store DSD practices as directed by APDM.
Review and audit Point of Sale (POS) transactions as directed by Asset Protection District Manager.
Assist in executing various company programs and new initiatives.
Assist business partners in identifying safety hazards in compliance with OSHA guidelines.
In NYC stores: Monitor vestibule and sidewalk keeping them clutter free to reduce fines and general liability claims.
Experience / Requirements
Minimum age of 18 years old.
A valid driver's license for business travel when applicable.
Ability to work a flexible schedule including weekends and evenings.
Familiarity with industry/technical terms and processes.
High school diploma or general education degree (GED), plus one (1) year of experience and/or education in retail, business, security, criminal justice or military, an Associate's degree (AA) is preferred; or equivalent combination of education and experience.