Airgas Inc Cheshire , CT 06408
Assist in assembling electrical and mechanical components, to include sensor sub-assembly, and PCB board testing. Perform final QC of assembled components and prepare components for shipment. Provide customer service support for fielded equipment.
ESSENTIAL DUTIES AND ACCOUNTABILITIES:
Assist with the assembly of electrical and mechanical components, PCB board testing, and packaging and other related job duties as may be assigned.
Provide assistance for customer service care with Airgas personnel and end use customers.
Diagnose, test, or analyze the performance of electrical components, assemblies, or systems.
Set up and operate standard or specialized testing equipment.
Obtain and evaluate all relevant information to handle product and service.
Process orders, forms, applications, and requests.
Other job duties as may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of electronic equipment, computer hardware, and software.
Knowledge of tools and principles involved in production of precision technical plans
EDUCATION and/or EXPERIENCE:
High school diploma or degree and a bachelor's degree or something equivalent
Knowledge of customer services ethics, principles and procedures
Must have reliable, appropriate transportation.
Up to 10% of work time
COMMUNICATION and/or CRITICAL THINKING SKILLS:
Ability to write routine business reports and business correspondence in English.
Ability to effectively present information and respond to questions from employees and/or customers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals using the English language.
Bilingual in French; plus
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent's.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, protected veteran status or disability.